ProSource of North Orange County

Wholesale Home Remodeling

700 South Melrose Street

Mailing Address: 193 West Orangethorpe Ave.

Placentia, CA 92870

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All Reviews

L
5 years ago
Diana Drake is highly knowledgeable about her products!
I refer all my clients to Diana Drake @ ProSource for their flooring & cabinet needs. I can always count on her to take excellent care of them! It's always a great experience working with her!
T
5 years ago
ProSource has helped me with all my remodel needs. Diana has been exceptional to work with and very helpful. She goes up and beyond to assist me with my needs and has the best customer service! She is my go to gal and I will continue to go back.
C
5 years ago
Excellent Customer Service and Follow-Up
We received excellent advice and customer service from Diana Drake. Our contractor recommended ProSource and in particular Diana for our flooring needs. Diana is very knowledgeable about product and manufacturers. First, she made sure she understood our needs and what we wanted. Then, she showed us what we asked for and in addition made suggestions and recommendations. She was careful to inform us about care and maintenance of the products. We purchased carpet, vinyl tile, and cork flooring. We are very satisfied with the quality, look and feel of the flooring. Diana was very responsive and attentive in her follow-up. We definately would recommend Pro Source and Diana Drake.
P
6 years ago
Pro source placentia
I would highly recommend ProSource Placentia location...I worked with George on putting in wood flooring for half my house.... he was so knowledgeable and patient to say the least, and guided me to a stunning flooring that would meet my lifestyle and decor needs...once the flooring was installed, I loved it so much I had to do the rest of the house and it looks stunning!! Thank you prosource and especially George for being so professional and making this process go so smoothly and stress free!
B
6 years ago
Diana Drake is THE best.....no one cares more or works harder to make a customer happy!
We are working on getting our kitchen remodeled and are soooo happy with all that Diana Drake is doing for us. ProSource is going to install our counter top and will be providing us with all the hardware, sink, faucet, etc. Diana Drake follows up on all orders and is just a dream to work with. If you use her, you will not be sorry. Our custom cabinet company has some weird flukes that we learned about only after we signed the contract so Diana stepped up and will also be having her people install our back splash and anything else our cabinet company will not be doing for us.
Response from ProSource of North Orange County
Barbara, We're thrilled to be partnered together on this remodel and cannot wait to see the turn out! Thank you so much for taking the time to leave feedback, we appreciate every review! Take care!
D
6 years ago
Customer service
As usual Pro Source never lets me down. Always follows through on orders and works real hard to make sure I get the products I need.
Response from ProSource of North Orange County
Hi Diane, We love being there when you need us! Thanks so much for taking the time to leave a review, we look forward to your next visit!
M
6 years ago
Great one one on one service
Diana has been great! It is always hard to make decisions on a big project but Diana was very helpful showing my wife options and got her motivated,. Great selection and great one on one service
Response from ProSource of North Orange County
Hi Max, thank you so much for the feedback. We are happy to hear that Diana could help you with all your project needs. We will make sure to pass on the compliments to her. Have a great day and see her soon!
G
6 years ago
Always a good experience
Pro Source OC has exceptional customer service and are able to track down almost anything you need thats not mainstream. Jorge and the rest of the employees there are on it!
Response from ProSource of North Orange County
Hi Gregg, thank you so much for taking the time to rate your experience. We are happy when you are happy. See you on future projects!
J
6 years ago
Get service and prices for the professionals
Jorge has alway provided us and our customers great service and prices, ProSource Placentia must see showroom.
Response from ProSource of North Orange County
Hi Joco, thank you so much for the positive review. Hope to see you again soon!
P
6 years ago
What a Pleasure! 5-Stars Start to Finish
We recently purchased new carpeting from Troy Hanson of Prosource, Placentia. What a pleasure! Following a flood which ruined our existing dining-room carpet, we discovered a big problem trying to match the exact color and quality of the adjoining 20-year old living-room carpet. After much research, Troy found a perfect match! He then confirmed all the dining-room measurements and arranged for an installer with nearly 40 years of experience. The entire job was completed (ahead of schedule!), with superb results, and at a very competitive price. Definitely a 5-star experience—plus Troy is a helluva nice guy!
Response from ProSource of North Orange County
Phil, thank you for taking the time to leave a 5-star review! We are sorry to hear about the flood, but it's great to hear that Troy provided top-notch service throughout your project, and even found the perfect match you were looking for. We will be sure to share your kind words. Enjoy your new carpet.