Dr. Munroe's Dental Center


2119 E Main St

Torrington, CT 06790

Open Today 9:00AM - 5:00PM

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All Reviews

10 hours ago
Very impressed with Dr. Munroe and her staff. They are very accommodating, and thorough.
2 days ago
Very high quality and care! Dr Munroe is fantastic.
As far as the most important things go, such as quality of care, this is the best dental office I've ever been to. The staff do their jobs extremely well, and I have no complaints about the care I've received there, which includes regular visits, fillings, and extractions. For the actual dental care I would rate this office as 10/10. I've had some really terrible experiences with my dental care, but not a single one since I started going here. As far as less important things, such as friendliness of staff and customer care type things, I can't say I'm 100% satisfied. I get along very well with a few of the hygienists, and even more so with Dr. Monroe, however there has been a few times where staff acted inappropriate/unprofessional and/or displeased me. For example, on multiple occasions, while in the waiting room I have overheard staff at the front desk bad mouthing other patients. They never used names, but I still found it really childish and unprofessional, as well as unwelcoming. On another occasion, one of the staff members hugged me, which was incredibly awkward and unsettling for me. I know that sounds stupid, but I do have social anxiety, not to mention I didn't even know their name so a hug was rather uncalled for. There's also one staff member I find rather aggravating. This person makes my appointment last much longer than it should because they will stop what they're doing to tell me about their personal life while I literally sit there waiting for them to continue their work in my mouth. This same person has also made comments while doing dental work that came off as rude due to the tone they were said. For example, they were giving me dental hygiene advice, but in an extremely judgmental and condescending way. They also kept giving me a piece of advice while doing their work even though it was completely irrelevant to me as they were telling me not to do something that I already don't do, but since their hands were in my mouth, I couldn't stop them from ranting. This person also mentioned a possible cavity to me but failed to bring it up to the doctor when she came in. However, what aggravated me the most, was that while flossing my teeth, their hand slipped causing the floss to fly into my gum very hard, and when I made a light sound due to it hurting, they told me it was my fault for not flossing enough, even though it had nothing to do with that and was because their hand slipped. But obviously, it seems most of my issues with the office stem from a particular employee, so I will simply request a different person the next time I go in. I would like to re-illiterate the fact that my dental care here has been fantastic, and that most of the employees are wonderful, especially Dr. Monroe. I have never had a better dentist, and appreciate their work. They're also great when it comes to working out dental plans if you need multiple things done. 99.9% of the time, I'm 100% comfortable and happy to go in for dental work, even if it's going to hurt. I recommend this dental office to all my friends, as well as family members.
2 days ago
Like visiting family
Charlotte, I love you!! You are gentle and professional even when I am whining! I feel that you really care about your patients. You have taken the dread out of going to the dentist! Dr. Munroe, you are a blessing and exactly the person this business needed. I have a renewed interest in caring for my smile!
2 weeks ago
First time visit and highly impressed!
Dr. Munnroe and her staff are first class, very skilled, and I will continue to use them for all of my family's dental work. My procedure was done very comfortably and thorough.
1 month ago
A pleasure as always!!!
Looking forward to keep the treatment, is always a pleasure to come in, great work!!! Martin, thank you very much!!!
1 month ago
Friendly, professional environment
I went to Dr. Munroe's initially for a cleaning and a chip repair on my front tooth. The hygienist was really kind and I had a wonderful cleaning experience. I went back for the repair of the chipped tooth and a couple small fills where cavities were starting. The entire time I was happy and comfortable, and Dr. Munroe is incredibly nice and her priority is making sure her patients are happy. I would recommend this place to anyone looking for a positive experience!
2 months ago
Another great visit at Dr. Munroe's
I went to Dr. Munroe's Family Dentistry for a procedure. The staff from the front desk , to her assistants to Doctor Munroe herself were professional and very adept at what they do . The atmosphere in the office is comforting and friendly. I would highly recommend anyone who needs a dentist to visit this practice. It is one of Torrington's hidden gems!
Response from Dr. Munroe's Dental Center
Thank you for your very kind remarks about our practice and staff. It is nice to know you found the atmosphere to be comforting and friendly. We look forward to seeing you again at your next visit.
3 months ago
High quality, friendly and professional
Good service, nice job, friendly staff I will go back and I will recommend to my friends.
Response from Dr. Munroe's Dental Center
We are very pleased to hear how happy you are with our practice. Thank you for your 5-Star rating and also for recommending us to your family and friends.
3 months ago
Caring efficient and at a fair cost.
Response from Dr. Munroe's Dental Center
We would like to thank you for your 5-Star rating and we are happy to hear you are very satisfied with your visit.
3 months ago
Highly skilled and professional
I was in for a cleaning. I had been ill for several days prior and still experiencing a bit of vertigo the morning of the appointment. Charlotte was very considerate and took steps to avoid precipitating any problems. Her friendly conversation throughout alleviated any anxiety. She is a great asset to this dental clinic. The people at the desk were also very professional and proficient.