5Star Pack And Move
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2 months ago
Professional, respectful and full of good cheer! VERY hard workers!
My mother needed movers and happened across 5Star through a happenstance encounter with one of the mover's father. What's even more ironic, once the appointment was scheduled, we found out that the owners' great grandmother used to live on the same street just a few houses down many many years ago. This doesn't seem pertinent to a review but when I say the day ended with us feeling like family, I mean it. There is a reason they are called "5 Star" and actually have 5 stars here on Google. From booking with Toyo to logistics with Alton, Gary Jr. James and Derek, the whole team was literally a godsend. They worked so hard, taking extra care to wrap delicate items like glass tops, etc. They expertly packed the van ensuring the cargo wouldn't move. Even when we arrived to my mom's new place and discovered that the moving truck wouldn't fit into the loading dock, their attitudes remained upbeat, even though this added more complexity/ effort to the move. And it was a very hot day in GA. Professional, respectful and full of good cheer throughout hours... a FULL day of packing then unpacking. We cannot say enough good things about this company. They have found a life-long customer with my family. Thank you, 5 Star!
5 months ago
I must say that we have used a couple of moving companies in Atlanta that did not follow through. We took a chance and phoned 5 Star I looked @the reviews on the different sites and actually spoke with a young lady that reassured me that they did great service and that they could accommodate me on our move date within a 48 hr window. They came thru bubble wrapped the pieces, No breaks or chips or scratches. They called when they were enroute & completed the job on time. A special thank you to the one who connected the dryer after they moved it in. I highly recommend them for great service and would gladly use them again, The best by far @delivering real moving professional service Thank you........
1 year ago
Thankful for the 5 star team
Using them for the second time after 3 years. And I literally went through my emails to find them as they were fantastic last time. This time in my absence too, they went the extra mile for me and got things done within time despite delays caused by other sources. And Nita has constantly informed me about the unloading and loading. Thank you Nita. You are fantastic. Thanks to the guys. They are outstanding. Great team and excellent job and exceptional service. God bless you all continuously and may you continue to branch out serve with such wonderful love and care always.
1 year ago
5STAR Pack and Moving company are by far the best I have used. They have great pricing compared to other moving companies. The day they moved me it was the hottest day this summer!!! They are very professional and the level of care they took with my belongings was above and beyond. They packed the truck in such a way, nothing was damaged. The team consisted of Al, Carlos and Jo Jo, they were fast and careful, personable and patient with all the stops they needed to make for my move. They have an awesome team! In addition I wanted them to take a break due to the heat, no they wanted to make sure I was taken care of. I highly recommend this company!!!
1 year ago
I appreciate the friendliness and professionalism of this company! Alton is an awesome leader with great integrity. I strongly recommend this company for your move. You won’t be disappointed!
2 years ago
Top Notch Moving Company
We were beyond impressed with 5Star Pack and Move. We hired the company for two days, one day for packing boxes and the other for moving boxes into the truck. We called less than one week in advance, and they were able to accommodate our quick move. The company was excellent about maintaining contact. They showed up on time and worked nonstop until the job was done. They were very professional and as friendly as could be. I was most impressed with how they packed the truck. I didn't think everything was going to fit, but the team worked their magic and made it happen. Best of all, when we unloaded, not a single item was broke or damaged. I highly recommend 5Star Pack and Move.
2 years ago
I was extremely pleased with the professionalism and timely service I received. My items were handled with care and precision. The crew showed up on time and answered all of my questions. The price was very affordable. I strongly recommend this company to anyone looking for moving services.
2 years ago
Wonderful service from start to finish!
In late June 2019, I was faced with the dilemma of moving my elderly mom from an assisted living facility back to my home. I'm embarrassed to say that I had never had to coordinate a professional move before. Every moving company I called quoted me an exorbitant fee, especially for such a short distance (less than two miles) and minimal items to be moved. Since my mom and I are both on fixed incomes, I was almost at my wit's end about what to do. Then I found 5 Star Pack & Move. What a blessing! Right from the start, Nita and Al helped me get prepared, answered all my questions, and above all, were kind, patient, and understanding. The crew arrived on time, and were meticulous and thorough. Mom had an antique headboard that needed some extra TLC. The crew treated this special piece as gently as if it were their own. All of my mom's items arrived in excellent condition and were carefully placed exactly where she wanted them. This is a great company to work with and I would do it again in a heartbeat! Their fees are reasonable, their work ethic is superb, and their knowledge of the moving process is excellent. I appreciate them so much!
2 years ago
Everyone was very nice, professional and helpful! I definitely recommend them!
3 years ago
The company should be called 10 stars, Ms. Nita and her crew were on time and did an awesome job, not to mention they did not break anything. If you want quality, affordable service 5-Star is the way to go.