911 Rooter And Plumbing LLC
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2 months ago
Poor Quality Work, Even Worse Customer Service
I hired 911 Rooter & Plumbing back in 2018 to fix 4 broken sprinkler valves and was charged $1,250. What they didn't tell me was that instead of properly fixing the valves by replacing them, they actually just rebuilt the inner components of the 30 year old housings. Skip forward to 2021 and all 4 valves now need to be replaced and they just quoted me another $2,400 with no discount or credit for the original work whatsoever. I never would have approved such an expensive temporary fix and now feel outright defrauded. Given that the company does not stand behind their work and defrauds their customers, I would not recommend working with them unless you want to pay twice for the same job.
2 years ago
Very professional and friendly
Bob came and gave an estimate, came back early the next day completed the work as promised. Him and Patrick did a fantastic job, I will definitely use them again.
3 years ago
RIPPING SENIORS OFF & TAKING ADVANTAGE OF PEOPLE Have not need plumbing services in some time, I have lost track of what a fair price is for services. 911 came in and quote $700- $800 to clear main drain. I ask if that was just for clearing drain and why so high. I was told that is how much plumbing costs now days, but they would give us a $100 senior discount. They provided services and charged us $786 less $100 discount totaling $686. This was just to snake the main drain of hair and grease. When I called them they were argumentative and said just sound like I have buyers remorse and were not willing to correct situation. Unprofessional, didn't cover their feet or floors when rolling equipment in and out. DO NOT HIRE THIS COMPANY unless you want to pay many times more than standard rate
4 years ago
We have had them do several large projects around our house & they never disappoint! They are always very friendly & efficient & always clean up after they are done w/the job. Each time they made sure we understood all the work they did & made sure to leave us a detailed invoice. We will only use them in the future & will continue to refer everyone we know!