A New Outlook Counseling Services

Counselor

1745 Shea Center Dr

#445

Highlands Ranch, CO 80129

Open Today 6:00AM - 9:00PM

highlandsranchcounselor.com

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All Reviews

H
4 months ago
Feel very let down right now.
I came to new outlook counceling today because of all the awesome reviews i have read. I got a appointment on short nitice due to a cancelation they had. I was told to print and fill out all paperwork that they will send me via email. I did print it out and filled in two of the three packets. I left the one empty with my medication history and diagnostic history. The reason for this was because i had a lack of time to fill out the lengthy form. I knew that all these questions will be asked again in the appointment tume (ive been to these appointments before) so i left it blank as i also had to explain some of my history to the Dr. I got here this morning, gave them all 3 packets of printed documents and waited to be called. First Robert walk in and asked me whats going on... Giving me that look your highschiol teacher gives you, and made me feel like a child thats in trouble. Then the Dr. And receptionist came out telling me to go home and reschedule (after taking a payment from me for the appointment) Was this truly the right thing to do on their behalf? Im sorry for not agreeing with the way you handled a person with ADD/depression/ feeling extremely low on self confidence and someone that struggle to focus and fill out forms. A therapist and a Dr. Should be the two people who should know tgese things and take all of this into account when people walk into their office. They come to you for help in a moment of feeling desperate/sad/helpless. It is VERY rare to find a Dr./Therapist that is doing the jib because they want to listen and care for the people they serve. This place is not about caring for people. You decide for yourself by the experience i had just now if this is the kind of people you would like to take care of YOU. I wish them the best of luck and truly hope they will reconsider they way they help people in need and people in pain.
N
5 months ago
IOP Works (If You Try)
This was my first time doing Intensive Outpatient Therapy. I was hesitant due to the group therapy, but this was the only place that accepted Medicaid and didn't seem to pass any judgement on those who had it. A New Outlook has a great team. I had the pleasure of working with Robert, Paul, Jim and others who have actively been helping my recovery process. This is a safe environment and I have not felt that way in years. This was also the first time I not only learned how to rethink certain situations, I actually applied what I learned and it worked out much better than I could have imagined in the past. There is also good accountability here and I would recommend this place to anyone struggling with their mental health as well as those who are struggling with addiction.
N
5 months ago
IOP Works (If You Try)
This was my first time doing Intensive Outpatient Therapy. I was hesitant due to the group therapy, but this was the only place that accepted Medicaid and didn't seem to pass any judgement on those who had it. A New Outlook has a great team. I had the pleasure of working with Robert, Paul, Jim and others who have actively been helping my recovery process. This is a safe environment and I have not felt that way in years. This was also the first time I not only learned how to rethink certain situations, I actually applied what I learned and it worked out much better than I could have imagined in the past. There is also good accountability here and I would recommend this place to anyone struggling with their mental health as well as those who are struggling with addiction.
N
5 months ago
IOP Works (If You Try)
This was my first time doing Intensive Outpatient Therapy. I was hesitant due to the group therapy, but this was the only place that accepted Medicaid and didn't seem to pass any judgement on those who had it. A New Outlook has a great team. I had the pleasure of working with Robert, Paul, Jim and others who have actively been helping my recovery process. This is a safe environment and I have not felt that way in years. This was also the first time I not only learned how to rethink certain situations, I actually applied what I learned and it worked out much better than I could have imagined in the past. There is also good accountability here and I would recommend this place to anyone struggling with their mental health as well as those who are struggling with addiction.
C
9 months ago
Professional, caring, available.
Robert takes a genuine interest in your mental health, well being and recovery. Specifically, he will return calls and reach out outside of your typical therapist. Robert is an experienced, empathetic, trained professional. Highly recommended.
J
11 months ago
Professional and yet still down to earth 🤙
Amazing sessions I’ve had so far. Many more to come ! I am beyond ecstatic that I “stumbled” across Robert . The universe works in mysterious ways . I highly recommend Robert! Thanks Jordan 🤗
D
11 months ago
Professional and welcoming
Robert has helped me overcome many things! You don’t have to be an addict to be a client! He’s just a great counselor for all life issues ❤️ If you have any problems, as we all do! Please see him
S
11 months ago
Dr. Robert is amazing. He helped through some issues and helped me to feel like I haven’t felt in a long time. Amazing I can’t say enough good things about him and his practice.
K
12 months ago
High quality service
Robert is the best counselor I have ever been to!! He tries his best to actually help his clients. He is definitely a wonderful person and counselor. Highly recommend anyone who has any type of problems with mental health issues to go to him. He definitely does his best to help !
R
1 year ago
Smart Therapy
Smart therapy... just the right balance of questions and patience. Robert uses a kind logic that points to the answers needed. Exceptional!