Action Heating & Cooling
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1 week ago
I have had a lot of problems with service/repair people. I often dread making appointments, because many won't work weekends, don't show up on time, or don't show up at all. In fact, just last week my husband took off work to meet a repair person (not Action) who did not show up during the allotted 4 hour time frame, and when I called (unknowingly to a call center in Mumbai, India) to find out what was going on, I was asked if he could wait another 3 hours for them. I cancelled that appointment on the spot. I made an appointment with Action, and took off work to meet them during the agreed time frame. I was disappointed to receive a call from Action half-way into the time frame asking if the appointment could be rescheduled for the next week. I said no, and was ready to cancel, when Action said they would keep the appointment but would be coming later. I was delighted to receive a text and email 30 minutes later saying they were on their way. The Action representative showed up and was very professional and got right to work. Action did a great job with our furnace, and made recommendations for other services that I know will improve our air system. Since the appointment was kept, and service was very good, I will hire Action back and I recommend them.
4 months ago
Professional and friendly
We are pleased with the service we received from Action Heating & Cooling. Professional service with friendly and knowledgeable technicians.
5 months ago
Consistent quality service! Have been a longtime customer and will never use anyone else!
5 months ago
Timely appointment. Service person very knowledgeable and went right to work. Explained anything needed to be known.
5 months ago
Honest, professional and fairly priced.
Well, they just gave us bad news: we need a new air-conditioner, although it is the original from 1985 and these folks have kept it going for years. They could have told us we needed to replace it years ago (like another company did) but, instead, told us that in spite of being old, it was running fine...until now. We like their service which is honest, punctual and fairly priced. If they are running late, we always receive a telephone call giving us a new ETA. We highly recommend this company.
7 months ago
We have been customers for many, many years. Every time we have been highly satisfied. Our Lyric thermostat went offline and Kevin came out and was able to get it working again. He knew exactly how to fix it. He was very efficient. We will always continue to use Action Heating.
8 months ago
Professional efficient skilled
My boiler went out I called action They were much faster than I expected They sent me a text with the name and background of the technician That was on his way to my home My doorbell rang it was Aaron my tec He was a half hour early Aaron but on some booties so as not to dirty my floor he introduced himself And asked how he could be of assistance Aaron went to the boiler within minutes He told me my thermal couple was bad He went out to his truck got the part 10 minutes later he had my boiler going I asked him tons of questions He was polite and answered them all He had tons of advice andlots of knowlage My boiler works great and I now have a practical understanding of how the system works I also have a new heating guy Thanks Aaronand Action heating A job well done
9 months ago
Climate Control Expertise
Action for past ten years on heating and AC. Recently had furnace issue with main circuit board which was replaced in a timely fashion under warranty when I submitted a video of the issue and a photo copy of the warranty. Years earlier Action quickly installed new AC during a sweltering hot spell which I felt protected our fam. Thx Action
9 months ago
High quality service - in an emergency
Our boiler went out suddenly when the outside temps were falling to zero. Action came out, examined the boiler and gave their assessment of its condition and options for either repair or replacement. They quickly spec'd and quoted a replacement boiler, which they had installed and running within 8 hours of their arrival. They were careful and thorough in their setup, installation, and cleanup, removing everything (including a pad that needed removed to install the new boiler. When the house wasn't warming as quickly as hoped, they returned the next day and made adjustments to the boiler and the pumps, resulting in a warm house. I would highly recommend them as a very professional, responsive company.
10 months ago
Always Great Service!
We were very pleased with the work done by Action Heating and Cooling as always! They come at least two times per year to maintain our air conditioner and furnace. Recently, they replaced an outlet for us and the price for the job was very fair and done right, which is always the case with Action:)