Active Lock & Key


107 E Central Road

Arlington Heights, IL 60005

Closed Today Closed

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

8 months ago
Save the day!!!
Save the day!!! Dale and his team at Active Lock helps me out ton very huge bind .I have an older vehicle and the the key ignition had gone bad. After a lot of work and perseverance they came through for me. It was not an easy job and it was definitely very time consuming but Dale did not charge me an arm and a leg for a very huge job I am very great full for all their help and hard work I will definitely recommend them to all my friends and family.
1 year ago
Dale and another worker spent. Were very professional as they struggled to get my safe out of my basement. Thank you Dale great work
2 years ago
Excellent Service
The Active staff is knowledgeable and extremely helpful with my new safe. They were great!
2 years ago
helped me out of a bind!
The key fob for my Toyota Tacoma was stolen last year. Put off by the prospective ~$500 dealer cost to replace & program a new fob I bought a "new" one through Amazon from a vendor in McHenry with the intent to have an independent & reliable locksmith perform the programming. I spoke to Dale who first warned me (justifiably) about the danger of purchasing fobs from an unknown supplier - very good advice! Fortunately, the supplier of the key fob was reliable and Active Lock & Key were able to program the fob & cut a new key at a rate much lower than the dealer!' I highly recommend Active Lock & Key!
2 years ago
I had an emergency with my front door lock - it would not work and I needed a locksmith. I called my local locksmith but they were booked solid for a couple of weeks. Fortunately, they recommended Active Lock and Key. My husband passed away recently and I was afraid to have my door unlocked. Active Lock and Key adjusted their schedule and sent a locksmith out within the next couple of hours. I cannot express enough my gratefulness for the service provided - the service man(Mike) was efficient, courteous and within a short time had my problem resolved. I highly recommend Active Lock and Key for anyone needing lock service. My experience with Active Lock and Key was outsdanding.
2 years ago
Excellent Service
This business went above and beyond to help my husband and I. We lost our luggage traveling internationally with our only car key and we were 4 hours from home. They responded quickly when we called and helped save us hundreds of dollars in programming the key and telling us how to avoid the dealerships schemes. I would highly recommend them and their business to anyone who asks! Thanks again!
2 years ago
Replaced Missing Car Keys Fast
I purchased an older vehicle over a year ago that was missing the valet key that opened the side doors, trunk, t-tops and glove box. I've been frustrated in getting replacement keys make because I've been turned away by several GM dealerships and lock smiths over the past year due to various reasons. After contacting Active Key & Lock, they not only got back to me right away, but had a set of keys ready for me a few hours later so I could pick them up after work. Had I known about these guys before, it would have saved me alot of time and frustration. Keys worked great and was definitely worth the $125 to have them made.
3 years ago
Excellent Service and exceptional Customer Service
Last week I lost my only key fab to my mini van. The dealership could provide the key, but said I need to get a tow to program the key. I called Active Lock and Key to see if they could help us out to prevent a tow over to the dealer. They were so friendly and helpful. They ordered the key the same day I called and as soon as the key came in, came to my house to program the key, all for less than the dealer could even order the key for. So friendly and helpful. I will certainly use them again in the future for any lock or key needs. They made my stressful situation so much easier to handle.
3 years ago
These guys are REAL LOCKSMITHS with a real business storefront as well as mobile units and have been around forever. I learned my lesson and was scammed by a bogus “so called locksmith company” SCAM SMITH I should say. The internet add appeared to be Active Lock but the click to call was a scam Be careful the internet is tainted with scammers. Trust these guys. Put there number in you phone and spread the word.......
4 years ago
Happy purchase of a safe
These guys know safes, a lot to choose from on the floor or special order. After an hour of education, we learned a lot (don’t buy a safe from a Big box store) from the time we walked in to the time they delivered everything was perfect and professional. They also deliver themselves and not a third party moving company so discretion is top priority. Will recommend to all.