Adams Towing

Towing Service

Jacksonville, FL

Closed Today Closed

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

9 months ago
Amazing gentleman answers phone calls quickly and gets back to you as soon has he says he will. Took my car to my mechanic and made sure it got there safely. I am impressed at there positive attitude while at work.
2 years ago
Towed Vehicle
A friend of mine was towed to Adam's lot. When he went to get it the car wouldn't crank. They would not allow him to boost the car. They charged 35.00 boost the car. They didn't allow enough time for the battery to charge The car still wouldn't crank. Had to pay 86.00 to have the car told.
Response from Adams Towing
Due to insurance regulations because of liabilities, we are unable to allow a vehicle to be worked on in our yard by vehicle owners, including tire changes & jump starts). Licensed providers with applicable insurance are allow to perform these services. Rather than waiting for a company to come out to do this, we provide an option for customers for a reasonable fee. Unfortunately there is no way to guarantee that, in this case, a jump start will be successful. Since the vehicle did not start, we were asked by the owner of the vehicle for a quote for towing services. The owner of the vehicle was not required to utilize our company.
3 years ago
I have never had anything but good experiences with Adams towing. Anytime I need a tow I have always been quoted the correct wait time and price - I have never had any questions. They have always followed every law and regulation and have always been polite in doing so. I have used this company over 10 times in the past year and I feel the other reviews are unfounded. I highly recommend this company.
4 years ago
Wow. They should be charged with criminal charges
Response from Adams Towing
I would like to help you with any issues that you may have had but unfortunately your comment is not descriptive enough for me to research. If you have had problems with our company, I would hope that you would be willing to call our office at 904-389-2001 to clarify the problem.
4 years ago
The Face of Greed
I am giving one star because it will not allow me to give zero. This is a shady operation that takes victims and re-victimizes them. My daughter and her family were car jacked on fathers day. The vehicles was wrecked and towed by Adams. The family now has no car and are physically unable to go to the tow yard themselves. Adams refuses to release the vehicle to the insurance company and site that their policy is set by JSO guideline. JSO states that they have no hold on the car and yet Adams refuses to release it to the insurance company. They want to rake in the storage fees, knowing that the couple are physically incapacitated. Shame on them for being an accomplice after the fact. They put a face on greed.
Response from Adams Towing
In order to truly resolve this issue, I need to speak to the vehicle owner. I have made requests for a phone call since I do not have a number. As for the barrage of disparaging remarks and reviews from those that have had no contact with our company and the lack of confidence of what I have tried repeatedly to explain, I invite you to speak to the Wrecker Regulation Officer that enforces the rules with JSO. Please feel to contact the JSO Vehicle Storage and Recovery Unit at 904-630-2173 (I apologize that the number I posted before was different but this one is correct). You may agree that someone who is being accused of such wrongdoings wouldn't refer you to the police. I would like to ask that once you have talk to them, if you would kindly revise your comments.