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1 month ago
The Face of Greed
I am giving one star because it will not allow me to give zero. This is a shady operation that takes victims and re-victimizes them. My daughter and her family were car jacked on fathers day. The vehicles was wrecked and towed by Adams. The family now has no car and are physically unable to go to the tow yard themselves. Adams refuses to release the vehicle to the insurance company and site that their policy is set by JSO guideline. JSO states that they have no hold on the car and yet Adams refuses to release it to the insurance company. They want to rake in the storage fees, knowing that the couple are physically incapacitated. Shame on them for being an accomplice after the fact. They put a face on greed.
Response from Adams Towing
In order to truly resolve this issue, I need to speak to the vehicle owner. I have made requests for a phone call since I do not have a number. As for the barrage of disparaging remarks and reviews from those that have had no contact with our company and the lack of confidence of what I have tried repeatedly to explain, I invite you to speak to the Wrecker Regulation Officer that enforces the rules with JSO. Please feel to contact the JSO Vehicle Storage and Recovery Unit at 904-630-2173 (I apologize that the number I posted before was different but this one is correct). You may agree that someone who is being accused of such wrongdoings wouldn't refer you to the police. I would like to ask that once you have talk to them, if you would kindly revise your comments.