Advanced Dental Care & Facial Aesthetics - Columbia office
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2 months ago
Details11/10/2020 I went to this dentist because my old dentist retired. I thought I would try the 59.99 new patient special that included exam cleaning and xrays. I paid for the exam on the day of my visit, but the office billed my insurance company too. I called to complain about this but the office manager, Christina, would not speak to me She said she was too busy. I called again the next day. She said she was busy again. She was rude and hung up on me. Also I was told I needed over $5000.00 of work done on my teeth!?! I have healthy teeth and have only had 3 fillings in my life. This place is a scam!
1 year ago
I won’t be returning
I felt like the dentist was too pushy and just concerned about making money rather than helping me. It also seemed like nobody knew what they were doing. It was very unorganized and I sat in the waiting room for 10 minutes before anybody even acknowledged me. I rarely ever write reviews but their customer service was so unbelievably bad that I felt like I had to.