Advantage Roofing Inc.
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Janine L J.
2 months ago
Okay but challenges
I had this company replace the flat roof at my old house twice with no problems. However,when I contracted withe them for a shingle roof at my new house, there were several unfortunate challenges. First off, the crew arrived very early in the morning and began yelling, laughing, playing a radio and just generally creating a nuisance. Only one crew member spoke English so I had to call the contractor to put a halt to his foolishness. When the job was done, it was found that the ceiling in the garage had fallen thru to make a 4 foot hole, the lightning rods and their cables were damaged, the flagpole strap was removed, and hardware was left in the driveway. All of these issues were addressed and reconciled but I was dismayed at the owner's summation that in the future they will not re-roof if lightning rods are present; they will have to be removed by the homeowner. The crew at my old house handled them sufficiently; it was a matter of a substandard crew ruining them at this house. They hired incompetent workers and then made a policy change that I feel is unfair to the homeowner. In view of this uncooperative attitude, I feel I cannot recommend them to anyone in the future, as I've done in the past. I also had to contact the city in order to obtain a copy of the permit and successful inspection for insurance purposes as the contractor failed to do so even tho he promised me he would take care of it. IMHO this is dropping the ball and I feel it is inexcusable. I'm sorry that this all happened as the job contractor is a fine young man whom I always admired in the past.
9 months ago
Absolutely the BEST!!!!
Wow! What an experience these guys provided for me. I'm a very patient person and always do lots of research before any big purchases. I shopped and spoke with over 10 different roofing companies here in Central Florida, no one even came close to providing the service and giving me the experience that Advantage Roofing provided. These guys were always on time, neat and tidy, extremely professional and organized. I will never let any of my friends or family use another roofing company, EVER. The roof ended up being more affordable than I thought and looks better than I could've ever dreamed. Please save yourself the time and brain cells and use these guys. Thank you AGAIN Advantage Roofing In.!!!!!!!!
10 months ago
Advantage Roofing not only gave me a great price, but did thorough quality work in a timely manor. I am very pleased with my experience with this company.
1 year ago
This is the second time I have used Advantage. Everything done as promised.
1 year ago
this is john johnston in responce to your solution great that your going to stand up and fix the holes your company put in the ceilings ...yes its an old home that had a good roof one that did leak but theer was no other damage till your company put all the weight from the shingels and other materials that crushged the framing thats why your guys removed the material first thing next morning all the frame work that was destroyd was where your material was set and still trying toi figure out why one of your employess thought i should know that he just got out of prison.
1 year ago
well the county finaly passed the roof that you had to redue sence your company crushed the trusses the first time when you put materials on roof and then removed as soon as one of your employes seen the damage .Thanks for redoing the roof after your guy decided to try and pass the damage roof and the county would not pass youe work.Now my question is are you going to pay for the holes and crackes that your company put in the ceilings in my bedroom both bathrooms kitchen and liveing room one of your owners has already been here and seen the damage plus the saw cuts .I hope to here from you soon at this moment i rate you at a 0 take care of the problems you have created and ill gladly up grade you thanks.
Response from Advantage Roofing Inc.
Hi Mr. Johnston, We apologize for the inconvenience, but we have made every attempt to rectify this situation on a mobile home that has been neglected for several years. We ended up replacing the entire decking and adding 2x4 supports due to to mobile home being built with 1x2 trusses and paper thin plywood which over the years ended causing huge dips in the roof structure and several rotten sheets of plywood as wells as trusses and fascia, not to mention a metal roof over a shingle roof that has not been changed for over 20+ years. This was all done to satisfy the county. This work is above and beyond what was contracted to do and we were not even compensated for this extra work due to the funds that were not available by the owner of the mobile home. We as a company have made every attempt to fix the situation and we are still in process of contracting a drywall company to fix holes from rotten trusses coming through drywall. Which again due to the condition of the current roof was already damaged and was impossible to walk or work without damaging the existing drywall which was explained to you prior to us replacing the existing decking. We can only work with what we have and try our work through any situation. I just wish you could understand all that we have done to this point and understand that we are not running from the situation but doing everything we can to fix the issues. Respectfully, Advantage Roofing
1 year ago
new roof on a new house
Wow on time, professional installation, that looks great. All my neighbors have commented on how awesome my roof is. I recommend this company all the time.