Advantage Roofing Inc.
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2 years ago
Best Roofing Company in the business
I'm the Senior VP of Casselberry Veterans, Inc. I'd like to take a moment and comment on the service we received from Advantage Roofing, Inc. We had a 35 year old roof on our Corporate Headquarters. It was actually part Tar/rock on a flat surface, part shingle on both the angled portion and the vertical portion, part TPO, and part aluminum. We had to have all replaced with the exception of the TPO portion, which was about 10% of the roof. We also had the Tar/Rock portion replaced with TPO. We have 900 members of our Corporation, and we are required to get 5 bids for every major project. From the first phone call to Office Manager Rose Smith, to the completion of the project with Co-Owner Neal Maybin, every single aspect of the process was top notch. The presentation to the Board of Officers by Neal was head and shoulders above the other four competitors. He laid out the job requirements from materials to labor to product and labor guarantees, including time requirements, potential parking lot concerns and common expectations and questions. In every instance, they met or surpassed the goals they outlined from the outset. The entire job was done in the exact time frame they outlined. Then, after completion, we had a problem with a portion of the roof that they didn't do any work on. They came in and fixed this problem, which they did not have to do, at absolutely no cost. That's right, NO COST. I cannot give a higher recommendation to this company. I've dealt with many roofing companies in central Florida over the years, both residential and commercial. Advantage Roofing, Incorporated is by far the best I have ever seen. Thank you Neal Maybin and your entire crew. Superb job all the way around.
2 years ago
The best! Professional service from quote to finish!
From the quote, to the arrival of equipment and work completion...everything was superb! The owner went above and beyond to bring samples and explain the entire process. Neil is highly recommended to take great care of your home. His crew was focused on their job and worked well together. Best roofer ever!
2 years ago
Very high quality service and professional
I would highly recommend Advantage Roofing, Inc to anyone in the Orlando area! From the time we called the office for someone to come out and provide us a quote to the final, they were very professional, courteous and knowledgeable. Since we were going through an insurance claim, we had a lot of questions and all were answered easily to make the process simple for us. After the work was completed, the crew went around the house and cleaned up to where we never did find anything left behind including nails.
2 years ago
Amazing work, prompt and courteous
From the beginning they were always prompt, professional and responsive. During install, the crews kept the work area clean and on the days they were scheduled for work they arrived early and stayed late on the job. These are the folks to call when it comes Roofing. Thank you Tommy Ringler and Neal.
3 years ago
High Quality, Professional, and Friendly
Advantage Roofing is an amazing company. I bought a new house and in less then three days I had a brand new roof. Roof looks fantastic and there was no mess after it was completed. The company is very friendly and professional. I would definitely recommend them to anyone looking for a new roof!
3 years ago
Re-Roof after Hurricane Irma. Nightmare Roofing company
Every homeowners nightmare! This could be an extremely long story considering it stretched on for 5 months, and 3 thousand more than quoted coupled with material we paid for going back to their company. So here's the situation. Contract was signed in Nov 2017, material and so were to be ordered and work was to start in January 2018. Roof damage occurred from Hurricane Irma. The materials were not ordered, and it was when no one showed up that I called the company. The true nightmare begins here. I'll skip some of the constant calling on my part, and all the bull that was tossed my way by Alex there sales rep and foreman of the job. This guy in any other company would have been fired, but he obviously is related to someone. I'll just list all the nightmarish unnecessary garbage we dealt with. Contract not honored, material not ordered, yard and home treated like a county dump to the point I am still picking up cigarette butts from their crew, no one on sight overseeing the crew, eaten food and bones left in yard, and garbage in neighbors yard and road, broken sprinkler, light fixture left hanging from the wires because they would just drop the shingles, nails, nails, nails and more nails, dryin inspection not ordered, inspection cancelled by company, roof having to be reopened by our city because the first inspection wasn't done. Just FYI I had to go to the city to let them know what this company was doing, and for any homeowner that may not know this when the inspection isn't completed the permit cannot be closed leaving the homeowner with an open permit. What does all this mean? It means your home couldn't be sold if you desired to do so. Let me continue; nasty eaten rib bones left in my yard by the crew, gates left open which my Hospice therapy pets escaped. Had to fight to make sure we got our lien wavier from all parties involved because homeowner beware if you do not they can and will put a lien on your home. Not just the company, but those that they purchase the materials from and /or laborers. It was so bad I contacted an attorney, and had to put a stop payment on the check until the work was completed, and where were the higher ups in this? Not protecting their company name that's a fact! I asked repeatedly for Alex the man those chose to put on this NOT to return, and they totally disregarded my requests. The reason I know we were charged for material never used on our home is because we have camera's and counted the material left laying in our driveway. I pointed this out to the owner Neal, and Alex, but it didn't matter. My compensation for 5 months of **** was $500, although it was $3, 000 plus more than the quote. They try to say rotten wood, but is this true? I will never know because Alex does what he wants, and feels the homeowner is ignorant and the company can just soak them for more money, and how do you refute what you aren't shown? Homeowners please be careful, and do your own research so you can protect your sanity, wallet, and dignity, time and investment. This company may have been a reputable company, but since the original owner died they have taken another mans life work and turned it into garbage. Angie's list also makes me question their reliability as this is where I picked this company from. I have plenty of pictures to help researching homeowners make a decision. Description of Work: Re-roof from Hurricane Irma Services Performed: Yes Cost: $16,542 Work Completed Date: 03/21/2018 Hire Again: No OverallF PriceF ProfessionalismF PunctualityF QualityC ResponsivenessF
Response from Advantage Roofing Inc.
Hi Penny, Thank you for bringing this to our attention. We'd first like to apologize for your inexcusable experience. This kind of behavior and service is unacceptable, and we can assure you it will not be tolerated moving forward. Please contact us at your earliest convenience so we can fix this. Thank you, Advantage Roofing
Janine L J.
4 years ago
Okay but challenges
I had this company replace the flat roof at my old house twice with no problems. However,when I contracted withe them for a shingle roof at my new house, there were several unfortunate challenges. First off, the crew arrived very early in the morning and began yelling, laughing, playing a radio and just generally creating a nuisance. Only one crew member spoke English so I had to call the contractor to put a halt to his foolishness. When the job was done, it was found that the ceiling in the garage had fallen thru to make a 4 foot hole, the lightning rods and their cables were damaged, the flagpole strap was removed, and hardware was left in the driveway. All of these issues were addressed and reconciled but I was dismayed at the owner's summation that in the future they will not re-roof if lightning rods are present; they will have to be removed by the homeowner. The crew at my old house handled them sufficiently; it was a matter of a substandard crew ruining them at this house. They hired incompetent workers and then made a policy change that I feel is unfair to the homeowner. In view of this uncooperative attitude, I feel I cannot recommend them to anyone in the future, as I've done in the past. I also had to contact the city in order to obtain a copy of the permit and successful inspection for insurance purposes as the contractor failed to do so even tho he promised me he would take care of it. IMHO this is dropping the ball and I feel it is inexcusable. I'm sorry that this all happened as the job contractor is a fine young man whom I always admired in the past.
5 years ago
Absolutely the BEST!!!!
Wow! What an experience these guys provided for me. I'm a very patient person and always do lots of research before any big purchases. I shopped and spoke with over 10 different roofing companies here in Central Florida, no one even came close to providing the service and giving me the experience that Advantage Roofing provided. These guys were always on time, neat and tidy, extremely professional and organized. I will never let any of my friends or family use another roofing company, EVER. The roof ended up being more affordable than I thought and looks better than I could've ever dreamed. Please save yourself the time and brain cells and use these guys. Thank you AGAIN Advantage Roofing In.!!!!!!!!
5 years ago
Advantage Roofing not only gave me a great price, but did thorough quality work in a timely manor. I am very pleased with my experience with this company.
6 years ago
This is the second time I have used Advantage. Everything done as promised.