All About Kids - Derby


36 Division St.

Derby, CT 06418

Open Today 9:00AM - 5:00PM

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10 months ago
Awful place don't go here
If I could give them no stars I would. We have been going here for many years then they got bought out by a company and things changed for the worse. I had an appointment for all four of my kids. The day of my appointment three of my children came down with fevers and were throwing up. I called as soon as they opened I told them what was happening. They told me they wouldn’t be able to see them if they were sick. Furthermore, they would have to bill me for the missed appointments and from here on out, they wouldn’t be able to schedule all the kids at once. I explained I have never missed an appointment and this was out of my control. In addition, I explained it was over an hour drive. They didn’t care. The woman on the phone was so rude and when I asked to speak with her supervisor she put me on hold for over 30 minutes. Thus, I hung up and called back she answered the phone again I asked to speak to her supervisor again she informed me that he was out of the office for lunch. I will call back. Unfortunately, we won't be going back here.