Alliance Disaster Kleenup

Damage Repair

Wheeling, IL 60090

Open Today 24 Hours

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9 months ago
Over the summer my basement flooded. Disaster cleanup came out a few days later, cut most of the drywall, removed most of the flooring, and dried what they had cut. When they were “finished” I asked does this take care of everything, or should i be worried about this becoming a future problem?” They assured me that everything was fine. I then asked them for a quote to put down new tile and replace the missing drywall. About a month later I heard back! The quote came in at $20,000. I received quotes from 2 other companies. One came in at $4,500 and the other $4,000. Thats no small difference! As one of the other companies went through renovating the basement, they noticed a handful of places where mold was growing. I called Disaster Cleanup and informed them that I wasn’t pleased with the fact mold had been found in a handful of different ares. Their reply was!: “If they are taking care of it, then what is it you need from us” in a very snide way. Enough said. If I paid $6,000 to do a job and now Im paying someone else to finish the job then what did I pay you for in the first place? Disaster then sent out Bill to look at the work the next day. We went around and pointed out all of the areas and he said that one of the guys “was younger and they would use this for training purposes.” He was pretty defensive in general and said certain areas they generally dont remove where mold had grown but other areas he didnt provide much of a response on. He then agreed to finish the areas that the other company hadn’t already fixed but wasn’t willing to compensate the other company for their work which was a measly $310 dollars. Im not a mold expert but if a disaster cleanup crew is coming fix damage caused by flooding, then shouldn’t the quote include getting rid of the mold? Do yourselves a favor, dont let the packaging fool you, they are a rip off and the irony is all it took was an extra $300 for another company to find these problems. Stay away! I included a few pictures and each one had been affected by mold. 5 different areas!