Al's Service of Wisconsin
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2 years ago
Very Knowledgeable and Honest
This is the 2nd time we have dealt with Mark from Al's Service. First time the dishwasher would not complete the drain cycle. Mark told me a few things I could try over the phone. I could not solve the issue and Mark came out promptly and had it working quickly. Very reasonable charge. The 2nd time I had issues that I could not fix I called Mark again. On the phone he was 99% sure what the problem was and talked me through it. All and all it was a pretty simple fix that would have been an easy smeasy $$$service call for him but he was honest enough to tell me how to get it going myself. I have not met too many service technicians that would do that, and he did it twice. In my opinion very knowledgeable and and honest.
5 years ago
If you don't want the job, just say so
This outfit did a wonderful efficient job fixing my washing machine on short notice in 2014. When it came to diagnosing my malfunctioning freezer, it was difficult to get a straight diagnostic story, continually trying to convince us that the job would be too expensive. We are now having a dealer give us their opinion. So if you are a rental king, call this company. If you are a homeowner, don't bother--you are not enough of a high payoff for it to be worth it.
Response from Al's Service of Wisconsin
We are sorry that you're not happy with the diagnosis of your unit. We gave you our honest recommendation, we always try to be upfront with customers regarding the expense to fix their units. Changing out the compressor on any refrigerator can be costly, we tried to give you enough information to make an educated decision. We do many residential service calls, and have hundreds of happy customers, it is not about the "high pay off", if that was the case we would have recommend fixing your unit.
6 years ago
Phenomenal knowledge and honestly
We use Al's Service for our muti campus Assisted Living, Memory Care and Independent Living Senior Living apartments. Mark is consistently reliable and skilled. He does great and provides excellent honest customer service in an environment where clients can be highly critical. We have never received a concern when we call Al's Service.
6 years ago
As a landlord and owner/operator of a property management company in Sheboygan, WI, finding fast, quality, affordable service for appliances is extremely important to me and to my tenants. I've been using Al's service exclusively for the last two years precisely because they offer all of the above, and more. They are professional, friendly, and very fast to respond. Their technical expertise is second to none, and they invoice below market price for my area. Hat's off to Al's Service! Regards, Kurt C. Owner, Summit Property Management Sheboygan, WI 53083