Ambrose Pediatric Dentistry of Warner Robins

Dentist

4993 Russell Parkway

Suite 100

Warner Robins, GA 31088

Open Today 9:00AM - 5:00PM

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All Reviews

V
3 weeks ago
today was our very first visted very friendly,professional staff everyone was very nice.
J
3 weeks ago
Too unorganized, never again
I went in today for my boys' first visit to this office. NEVER AGAIN! I had some red flags before the appt. (mainly that one of my boys had their appt randomly changed by this office. I got a text with a new time and had to call to see why that happened. The young lady on the phone seemed new and/ or confused, but said she fixed the problem and moved him back to the original time), but I still wanted to give them a chance since we had never been there and this is the place that accepted our dental insurance. Of course COVID-19 is going around so I left my boys in the car with my husband while I went in to fill out new patient paperwork. I will admit that I was 5 minutes late. I checked in and was given paperwork and was told that another young lady would check their temperature before they would be seen. I said okay and sat down with my paperwork. I filled it out, gave it to the receptionist, and sat back down in the waiting area. I kept looking at the receptionist area so that I could time when they might be ready for my boys and go get them and their dad from the car. When I felt like they MUST be done with the paperwork, I stood up to walk to the door. The receptionist asked if I knew where the boys were 😒. I said, "yes, they're in the car", and I left to get them from the parking lot. I walk back in and another lady (that I had seen come from the back and stand in the receptionist area a couple of times while I was filling out paperwork and waiting) said that because we were 30 minutes late, we would have to reschedule. I immediately told her that I had been there since 10:05 and had only been 5 minutes late. Then she said that bc I had to go get my kids, we were late. I told her they were in the car in the parking lot. She looked confused. They thought I had to wait for my kids to arrive. I explained to them that with this coronavirus going around, I wanted my kids to stay in the car until they were ready for them and that nobody had bothered to ask where my kids are!! The other lady came on out and took their temps. Then I'm told that I would have to wait and when asked how long was told 15-20 minutes! The fact that there were 3 kids that had been called back while I had been waiting, that seemed unlikely. THREE women in that receptionist area and NOBODY thought to ask about the kids!! We left and received a call from the manager while we were still in the parking lot. I let her know I was angry and she was very kind about it, but she said that one of the ladies said I said "they [my kids] were on the way." Wow, so you guys screw up and then lie to your manager about it?! I can not stand liars and I will never be back! I hope they do learn from this horrible mistake and do better!
J
3 weeks ago
Very professional!
Ambrose provided excellent care for my toddler. Friendly staff and was very professional.
H
4 weeks ago
Very professional and so friendly.
The office was very clean and the staff was super polite. My daughter loved it and everyone she saw. We we’re only in the office about 30 mins. I would 10/10 recommend!!
Z
4 weeks ago
Professional and friendly
Today was our first visit in office, and it was an absolute great one. We did not wait long. ALL staff were pleasant and all greet you with a smile. My daughter, who usually hates the dentist office, enjoyed her visit. The office was very clean and kid friendly. I look forward to future appointments.
S
4 weeks ago
Excellent services. Caring staff.
B
1 month ago
Friendly, patient with children, high quality
N
1 month ago
In a few word - JUST NICE
I like that they let you sit back there in the area with your child. Plus my son said he liked it there so far. The set up with all the tv's on cartoon is smart.
M
1 month ago
Amazing staff, especially with first time little ones!
The staff was amazing and very patient with my little (it was his 1st time). I would definitely recommend this dentist!
J
1 month ago
Friendly and professional
Both my boys love going here!! Ages 9 & 17. The staff is always so nice and thorough with their treatment plan.