American Management

Property Manager

2903 N Charles St

Ste 1

Baltimore, MD 21218

Open Today By Appointment

propertymanagersbaltimoremd.com

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All Reviews

J
3 months ago
Responsive and thorough
I have worked with American Management to manage my property for about 8 years. They are always responsive and do a great job marketing my property and recruiting tenants promptly. The team is also very personable which is always a bonus!
Response from American Management
Jill, It has been a pleasure to work with you for the last 7+ years. Thank you for being a valued client of American Management and we look forward to 7 more years!
C
3 months ago
Terrific service and great people
I had a wonderful experience with everyone at American Management. They were prompt, professional and always willing to help in any way possible. I would absolutely do business with them again.
Response from American Management
Corey, We enjoyed working with you just as much as you did with us! We wish you the best of luck on all that the future holds and congrats once again on the sale of the house!
C
3 months ago
American management provided me with an apartment when I was going through a personal crisis.I am very thankful
Response from American Management
Calvin, It is of great delight that we were able to assist you in a time of need. Thank you for being a valued resident of American Management and we wish you the best of luck in all things that the future holds.
J
4 months ago
No problems
I live overseas and have American Management handle my property. I have no problems, and it all works well.
Response from American Management
John, It has been a pleasure working with you for the past 9+ years. I am happy to hear that we can alleviate some of the stress and burden of owning rental property while you are out of the country.
S
4 months ago
Good customer service and quick to resolve issues
I've had a good experience in the last 3 years with American Management. We have had small issues here and there but they have been quick and fair to resolve them. Because of those issues I feel I have to take a little score off so if I could I would say 4.8 stars. No one is perfect but how they respond is top notch! Example of issues: We had a repeat issue with a leaking tub and drywall repair from the leak. When it was fixed the 3rd time I questioned being charged for something that they did not fix correctly the first time. They asked for a few days to review everything and talk to each crew that went out. Within a week they called and apologized they refunded both the 2nd and 3rd visits. It was a hiccup but gained my long term trust. Other issue, they allowed my tenant to extend the lease without asking me. It placed the house on the market after school was back in session and made it harder to find a new tenant. It's a different office manager now and I trust it would not occur again. Positives. I had a tenant who was not paying on time. I was able to talk the office manager quickly and go through scenarios. I felt confident she was giving me all options and fighting on my behalf. I received regular updates without having to chase anyone. They filed everything with the County on my behalf and took care of all inspections and corrections. They took care of the renewal as it came up and made sure it was complete by the required deadline. Very thorough and took the stress out of the situation. For me they are the experts and paying them as an owner is well worth it for the peace of mind they give me.
Response from American Management
Sean, Thank you for the review. It is the biggest compliment one could give as we are all extremely dedicated and committed to the company and the success of our clients. Nice to see all of our hard work doesn't go unnoticed.