Art of Fencing, LLC
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1 year ago
Avoid this company at all costs!
Do NOT use Art of Fencing. We had the absolute worst experience we have ever had with any company with them. Garrett seems like a nice guy that will take care of you, but when it comes down to it once he gets your deposit then they don't care any more. First, we scheduled to have aluminum railing (which we were ensured we would be able to pick out, but they have no catalog or anything, they basically give you what they want and is affordable to them) put on our front porch between our brand new stone columns which was a BIG mistake, as he promised he knew what he was doing and would have guys working with him who did too, who are actually just his family members who know as little about mounting as he does. The job that was promised to be done before our housewarming party in August was pushed back multiple times, and 4 weeks later we asked for our deposit back which he refused because he claimed to have already ordered the material. Again, the day before scheduled installation at 5 pm l had to call to make sure they were coming the next day (that I had taken off work) and he said it was going to be another week. Finally they dropped off the material 5 days later and said they'd be back in 2 days to install (about a month and a half from our initial agreed upon date). Well first thing they drilled a hole into the side of my house that was in the wrong spot, and I had to fix and paint it when they were done. As the job progressed I noticed my stone was being excessively damaged, which I was reassured would be taken care of before the job was complete and not to worry. Then I noticed later on they were using the wrong brackets! Not the ones we had agreed on that we had sent pictures of and told him to look at a house down the street so he specifically knew which ones we were talking about (he said he did, but obviously didn't). By this time they were almost finished and it was about dark, so he said he'd come back and finish the job the next day, give us our gate caps, permit, fix the stone, and install the correct brackets. Guess who didn't show up the next day? Or ever again for that matter. We called multiple times trying to get him to come out just to look at what all was wrong with it so we could come to a resolution but eventually he just stopped answering our calls. So now we are stuck with a gate that was installed crookedly with no caps so it can just rain down into the material, no weight bearing leg on our long railing which is now bowing, excessive stone damage, and an unfinished job that he refuses to come back and do. We eventually had to take down the half finished product and again pay someone to do the job correctly. The materials that he left weren't even worth half the money we had paid him already. And he says he's proud of his job and business! What a joke. The positive reviews of their company are mostly written by their friends (we were told this by a guy who used to work with them before they were fired from his company). Stay as far away as you can from this company and the scam artists that run it or I promise you will regret it.
1 year ago
Front Porch Railing
Art of Fencing has been the worst company to hire for a front porch railing. They installed poor quality railing that was not the code. Numerous bolts on the brackets were coming out and the material was already chipping. We asked Garrett to come look at the issues we had and he never showed up after promising he would. They claim they have reasonable pricing when in reality you get what you pay for. Cheap labor from inexperienced workers and cheap materials.
2 years ago
Art of Fencing men did a fantastic job. They are professional and work hard. I have recommended them many times. I have had about 20 compliments on my fence in the past few months. If you need a fence I would highly recommend you use Art Of Fencing. Great and reliable company. Keep up the great work guys!
2 years ago
Nick and Garret did an amazing job with our 6 ft vinyl fence. Job was on time, no surprises. Over the top service.
3 years ago
Easy to work with, high quality end result, fair price
Nick Pensabene and his brother were honest, ethical, and very good to work with. I enjoyed the collaboration — they did a slightly customized job for me and the end result was pristine in terms of execution. I can't say enough good about them. I'm sure you'll be pleased with their personal character and performance as well.
3 years ago
Nick & Garrett did exactly what I asked of them, they took care of everything. They're very professional, curious and got the job done when they said they would! They better than matched the other quotes. We are very happy!!