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23 hours ago
Exceptional service- kind and professional
I had a bad fall, damaging all of my front teeth, and had been dealing with the hospital system and trying to figure out my next steps in treatment. I have recently move to Rockaway and it was my first time going, so I had not yet established a regular dentist in the area. They made time for me on a Sat. afternoon, and every part of the experience was supportive, clear, knowledgeable and kind. Dr. Taft examined my teeth, and let me know realistic chances, and reassured me on my current course of action. Everything was explained clearly and with empathy. I did not feel rushed to ask my questions or get the answers I needed. She said, "we are here," and I got the sense that I could contact the office with any concerns that I have along the way- that the office is there for all it's patients. Eugene the office manager was quite knowledgeable about insurance, and incredibly organized. He took time to explain things to me, and made sure I felt well taken care of. Jessica, the administrator at reception was polite, organized, and efficient. Everyone I interacted with was kind and caring and professional. This is just a well- run, polite, caring, supportive, intelligent practice that has the best interest of their patients at heart.
2 days ago
Modern dental office
I just love their new office! State of the art equipment, from comfortable chairs with heated back and massage options to TV screens for easy viewing placed on examination room ceilings, from portable x-ray machine to quiet dental equipment... I have been coming to them with my three children and my mom for years and I am very comfortable with Dr. Taft and her staff. Very professional, always on time with little or no wait time and I always had my questions answered. Thank you!
5 days ago
Very professional,nice.the doctor are gentle, great. I will recommend for everyone.
2 weeks ago
I like the staff they are very profesional and they did not waist time. The doctor is very gentle and explain everything I need to know about my teeth. I will recommend them for another patient.
2 weeks ago
Be ready to smile
The best. If you're looking for great service for your family, you've found the right place. Clean, modern, and professional. Someone who doesn't write reviews is writing a positive review. After that sinks in, book an appointment.
3 weeks ago
Nice place just need to improve waiting time
At first I did not like it since the waiting area does not look pleasing but the inside where they check your teeth is very impressive. Everything looks really good. Staff was really nice too especially Dr. taff. My only complaint would be the waiting time since my appointment was at 1 and I came an hour early yet it took them 2 hours to call me.
1 month ago
Great experience as usual
The wait for not long at all, with an appointment. The new office is amazing with helpful staff.
1 month ago
As always, Dr. Taff and staff are amazing. They just relocated to a new facility and it looks great. Congrats on the move. I wish you all the best Camille
2 months ago
It was a very knowledgeable experience. I am happy I to be a patient.
3 months ago
Professional very friendly service.
I would highly recommend this dental office because everyone is professional, kind and courteous. My dental work is not finished yet but it's been great so far. Dr Taft is a great dentist with a great bedside manner she really makes you feel at ease.