Ashby's Appliance & HVAC Repair
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3 months ago
Very friendly high quality service
I found out on a Saturday night that my dryer was not turning. I called Ashby's and talked with Mr. Ashby after explaining the problem to him he quoted me a price and told me he could come over the next day Sunday at no additional charge. He came out and had my dryer working within a hour and for the exact price he quoted me on the phone. Very polite and delivered high quality service! Thanks you sooooo much.
3 months ago
Prompt service, Had to call a different repairman to actually fix appliances.
This guy might be good at HVAC, but he is lousy at fixing refrigerators and washing machines. Both times he told me "fixed" each appliance, a leaking washer and a refrigerator, by cutting a hose that had frayed. I had to call a different repairman the next day to fix the refrigerator. I forgot I wasn't happy with the refrigerator and called him for the leaking washing machine. Again, he cut a frayed hose. Didn't fix the problem. I called a different repairman who had to replace a pump that was leaking. Just don't call this guy. He is prompt and nice, but the repair work was never done properly.
5 months ago
My washer was making lots of squeaking noise as it agitated (me and the washer). Ashby's was quick to respond and made the repair. We later had to call him back because the squeak returned but he cheerfully and quickly came back out. He apologized and didn't charge me additional. The washer is OLD and took a little TLC. Good company.
7 months ago
Came home to find refrigerator not working and everything thawing late Sunday evening. Figured no one would answer the phone but to mt surprise Tim answered. First thing the following morning he was at the door. Tim was fast, efficient, professional and polite. He had our fridge working perfectly in no time. If you need a good service man....Tim Ashby is your guy! To top it off he was really fair priced as well. Nothing but good to say about this guy. Thank you Tim. Definitely recommend.
8 months ago
No show, no call, never again!
I dealt with Mr. Ashby himself. He listened to my problem (washing machine failure), told me what time he could be at my residence, and so we made plans to be at home when he said he'd be there. An hour and a half after his window had expired I called him. Again, I got him, and he couldn't remember my call, what the issue was and thus he was not coming on that day. He offered NO form of apology, asked me if I would like to have his "apprentice helper" come the next day. I asked him if his apprentice had any knowledge or experience AND what happened....THE GUY HUNG UP!! This guy has issues, has absolutely NO sense of business/customer relations! I have no idea what his expertise and knowledge is in appliance repair as his personality threw up an unacceptable road block!
11 months ago
Here is someone you can count on, easy to work with, the job done right, no extra charges, clean, respectable this business has it together, need repairs call Tim at Ashly appliance, Thanks Tim you are on our home repair list
1 year ago
Excellent, prompt service.
Mr. Ashly was able to get my oven unlocked the very day I called. Friendly and professional, I will call him anytime I need a serviceman!
2 years ago
Friendly customer service while taking care of the problem
Mr. Ashby, the owner is whom I dealt with. I called earlier in the day and was told that they could get me in. Even though his jobs before mine ran over they still called and apologized and asked if it would be ok to come out. Once he got here he assessed the situation and took care of it quickly. Professional and put together in his customer service and presentation. I would definitely recommend Ashby's to anyone having issues with appliances. Thanks again.
2 years ago
Very professional and friendly!!
Mr. Ashby has helped me on 2 occasions! Both experiences were great! The last visit a couple of weeks ago was for my built in frig that was leaking and my garage frig that stopped working completely! The kitchen frig had a drain that was frozen over, which he quickly fixed! The garage frig had a bad cord- instead of saying he needed a new appt so he could get parts, he used an extension cord and fixed it!! I highly recommend him!!!
2 years ago
I called Ashly's when I had a problem with my front loading washing machine. They were very prompt and professional and I feel their pricing was fair. I have called mr. Ashby a couple of times for various problems and have always been pleased with the service. He has fixed probems with refrigerator, range, fireplace and air conditioning unit.