Assurance Pest Solutions

Pest Exterminator

Waltham, MA 02453

Mass Trapping: M962
Mass CORE, Cat 41,43,44: 35710
ACE Certified Entomologist: A0957

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

D
10 months ago
Incredible customer service, extremely knowledgeable and professional! The response time for service was amazingly fast and solved the problem - close to immediately!
Fred Bako and his team go above and beyond to thoroughly examine every area of your home, including using high tech scoping cameras to view hard to get at places that “Mickey & Minnie” (mice) can use to enter your home. They email you a complete report including pictures of everything they did to secure your home from these unwanted little “guests”. They use traditional products and non toxic products that will not harm your pets. They also include in their service products that’s are natural repellents. Prior to using their service I was catching in snap traps, 2-3 a week for the last 2 weeks of September and using another well known pest control vendor...who was not responsive and their methods were basic. The other vendor did not solve the problem. Assurance provides solutions as their name suggests. I highly recommend using them, and they are priced competitively. Very personable, and professional.
C
10 months ago
Incredible Quality of Service and Professionalism
I retained Assurance Pest Solutions having become dissatisfied with UltraSafe Pest Control in Boston due to their abruptness of scheduling service without pre-notice which is important to me as I am partially handicapped and have COPD which is a major impediment being present for both insect and Lyme Disease control treatment, plus sloppy invoicing. I had known Eric Campbell from a prior company locally before he joined UltraSafe (noted above) who did an incredible job removing bees from an old spa on my back deck as it became dangerous, plus the quality of his work ensuring our foundations were completely clear of ants and termites. Eric then joined with Fred Bako and Matt ,all Certified Entomologist Technicians, at Assurance Pest Solutions, and they set up the same plan I needed as my Wife has had Lyme Disease three times, gave me a very fair price, and did their work. However, while spraying our property, Fred noticed birds flying in and out of columns at the front of our home which were soon to be painted which needed to be done after a ten year hiatus...WOW, Fred and Matt sprang into action, discovered the birds later identified as Woodpeckers, had put fairly large holes into the top of the difficult to reach tall columns, attached special nets to contain them, and then came back to discover the birds were very determined. They then applied safe, but effective anti-bird liquid contaminants to keep them away, all for the same price as they were so Customer Service oriented, they wanted this to work for us. They then came back AGAIN to double check their work, always notifying me in advance when they were coming over understanding my physical limitations, and finished off the columns by applying an epoxy mixture to all four columns. Folks, you cannot buy that kind of genuine customer service and response time, plus the quality of their workmanship, not to exclude mentioning they are very thorough and careful while spraying the outside grounds and inside...their guarantee also includes if problems continue to arise after spraying, they will come back and re-spray as need for their reasonable annual fee. I cannot endorse them enough and would be glad to discuss this further if anyone would like to: Chuck Campbell Holliston, MA Cell: 508-254-3089
M
1 year ago
Best service in the pest control business
Assurance Pest Solutions is without question the best I have ever seen. Response time is virtually immediate and they were able to completely eliminate a rodent problem. Other companies have done ineffective procedures which could not touch the problem. Fred Bako, the owner of Assurance TOTALLY eliminated our problem PERMANENTLY! After years of failure at achieving control of the issue, Fred made my office completely rodent-proof. After several years of doing business with Assurance I have to say that a five star rating is not even high enough!
B
1 year ago
Excellent
Fred recently came to help us with a rodent issue in three units. I cannot say enough good things, my husband and I have been so pleased with his immediate response and assistance, professionalism, suggestions and enjoyable to work with! We will continue to use his services when needed and recommend him!
H
1 year ago
Professional, Friendly and Reliable
We use Fred for our daycare as required through EEC licensing. He is a great guy, reliable, and is easy to work with. He has been a pleasure to work with. Highly recommend.
L
1 year ago
Great service!
We've been working with Fred for almost two years and have found him to be knowledgeable, helpful and thorough. We helped rid us of carpenter ants in our kitchen and they haven't returned. He's also helped with other pest issues and takes proactive steps to ensure there haven't been any new problems. He's affordable and friendly, which is an added bonus. Highly recommend!
S
1 year ago
Reliable & knowledgeable; great service!
We were impressed with the service Fred Bako provided to resolve our rat issues. He is knowledgeable about pest control and provided high quality service in a timely fashion. Not only did he take care of the immediate problem, but also provided good suggestions for prevention. Top-notch!
M
2 years ago
High quality, Highly knowledgeable, Reasonably Priced
Fred Bako is professional, explains every step with great knowledge and assurance and he is priced reasonably for all he does and guarantees his work. We look forward to hiring him for every pest related need/ preventative checks and treatments for our home! Thank you so much! You were thorough, communicative and highly professional! Our pest problem is now a thing of the past! Appreciative! -
R
2 years ago
Response in a timely fashion.
Assurance Pest Solutions responded in a timely fashion to my concern about carpenter ants in my shed. The ant problem has not returned. When the work was done, I was left with follow-up advice, which was appreciated.
Response from Assurance Pest Solutions
Thanks Robert glad I could help
M
2 years ago
If you don't like pests, you need Assurance Pest Solutions!
I own property that routinely and unexpectedly need treatments to prevent and rid of all kinds of pest issues, and I trust Assurance Pest Solutions every time. The sense of urgency, professionalism, and quality make me feel completely taken care of. I believe you cannot beat pests if you don't use Assurance Pest Solutions.