Automotive Services Of Austin
Auto Repair Shop
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8 months ago
Car repair and tows
Wow! Thank you so much Tasha & Paul. Tasha, the owner of A&A wrecker towing has already been amazing when it came to being an excellent towing company and was even more so helpful when it came to towing my car due to my vehicle's break down. After listening to her call option answering service because I needed another tow lol, I heard she had a mechanic branch that worked with extended warranties. I immediately made the call to her mechanic branch and Paul worked so hard to negotiate a deal that earned me a pretty much brand new engine for my car. I am so grateful and blessed to have crossed paths with such wonderful people. Thank you!
10 months ago
Reliable Trustworthy and High Quality Service
The team at Automotive Services of Austin have consistently provided me high quality service and extreme kind and professional customer service. They take in my vehicle and listen to my concerns, provide me with a ride back to work, call and provide their expert opinion on options with a fair price and then service my vehicle in the time discussed, usually one day. Great location and good people.
1 year ago
I brought my Hummer to ASA last minute because I needed it to be serviced before I went on an out of town trip. Even though I didn't have an appointment these guys were efficient and prompt on getting my vehicle done. They replaced my tires, balanced them, checked and fixed a slight sound it was making. They went above and beyond on giving my vehicle a full and complete check. Other places want you to have an appointment or you might have to wait from 1/2 a day to a full day. I highly recommend this business. They're friendly, professional, prompt, reasonable, fair, and knowledgable.
2 years ago
As always great work, great personalization, as usual superb service, thank you Paul for all your transportation help! I love you guys
2 years ago
Great automotive shop! With no dought I’ll take my car there again in the future
3 years ago
It’s of utmost importance to trust your mechanic. And I can not say enough about trustworthy their service is. Super high quality, warranty backed work and and always completed on time as well as excellent communication through the process.
I have taken several of my vehicles to the owner of Automotive Services of Austin. Anything from a simple oil change to a engine rebuild as well as everything in between. It’s a family run business and I always feel like part of the family when I am there. Excellent service, Great and beyond fair pricing, honest, reliable, on time work with great owner to customer communication which goes a long way. The short of it is, you won’t go wrong having them work on your vehicle. This is one of the business we’re I can truely, “satisfaction garunteed”.
3 years ago
These people are the salt of the Earth -- indulge me in the telling my story...I am from out of state and unfortunately got into an accident on September 20th of 2017. I went to them after talking with the tow truck person that came and towed the other car -- this would turn out to be a very fortunate thing. Now, Geico had set me up with a rental car but I hit a snag...since I am from out of state, their policy was that they need an actual credit card, which I left at home in North Carolina. I tried and tried to find a way, calling other car rental places to get into a vehicle to drive to and from work but to no avail. As Ernie, saw my struggles, she saw to it that I get what I needed and loaned me a car from their shop. Now I don't know about anybody else, but, I have no experience of any shop that does that. She understood the human condition and saved me from further stress and worry. Even as Geico made the car into a total loss and was needing me to turn in the car at a certain day, Ernie let me stay in the car one more day, as I needed to and just charged me the same rate as what Geico was paying her. Thanks for being you, Ernie. I will never ever forget the experience.
3 years ago
Prompt, Professional, Knowledgeable, and Reasonable
The ASE certified mechanics at Automotive Services of Austin repaired my 2003 Chevy Silverado in a prompt and professional manner. They replaced my truck's tedious bumper damage and my lights on my truck. The price they charged me was reasonable and within my budget. They have done previous work on my truck and always do a great job. I will return in the future if i need more work done to my truck. I highly recommend them. They are very customer oriented and always go the extra mile to let you know if there are other vehicle maintenance needed in the near future. Kudos to ASA!!
3 years ago
Reliable, informative and helpful!
I thought only one thing was wrong with my car and it ended up being another. The staff were really helpful on informing me about the lifetime on certain car parts and replaced what happened to be a bad alternator. They also informed me of other problems I may have coming up which was SUPER helpful to know this before the parts actually gave out. I asked what it would cost to replace something like that and they were able to give me an estimate so I could start saving for that later. It's safe to say I've found my go-to mechanic.
3 years ago
Automotive Services of Austin have taken excellent care of my van that has been converted to a disability van. They are always able to go to the extra mile. I don't always have a driver to get my van into their shop but they always provide assistance to get it there.