Automotive Services Of Austin
Auto Repair Shop
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2 months ago
It’s of utmost importance to trust your mechanic. And I can not say enough about trustworthy their service is. Super high quality, warranty backed work and and always completed on time as well as excellent communication through the process.
I have taken several of my vehicles to the owner of Automotive Services of Austin. Anything from a simple oil change to a engine rebuild as well as everything in between. It’s a family run business and I always feel like part of the family when I am there. Excellent service, Great and beyond fair pricing, honest, reliable, on time work with great owner to customer communication which goes a long way. The short of it is, you won’t go wrong having them work on your vehicle. This is one of the business we’re I can truely, “satisfaction garunteed”.
3 months ago
These people are the salt of the Earth -- indulge me in the telling my story...I am from out of state and unfortunately got into an accident on September 20th of 2017. I went to them after talking with the tow truck person that came and towed the other car -- this would turn out to be a very fortunate thing. Now, Geico had set me up with a rental car but I hit a snag...since I am from out of state, their policy was that they need an actual credit card, which I left at home in North Carolina. I tried and tried to find a way, calling other car rental places to get into a vehicle to drive to and from work but to no avail. As Ernie, saw my struggles, she saw to it that I get what I needed and loaned me a car from their shop. Now I don't know about anybody else, but, I have no experience of any shop that does that. She understood the human condition and saved me from further stress and worry. Even as Geico made the car into a total loss and was needing me to turn in the car at a certain day, Ernie let me stay in the car one more day, as I needed to and just charged me the same rate as what Geico was paying her. Thanks for being you, Ernie. I will never ever forget the experience.
9 months ago
Prompt, Professional, Knowledgeable, and Reasonable
The ASE certified mechanics at Automotive Services of Austin repaired my 2003 Chevy Silverado in a prompt and professional manner. They replaced my truck's tedious bumper damage and my lights on my truck. The price they charged me was reasonable and within my budget. They have done previous work on my truck and always do a great job. I will return in the future if i need more work done to my truck. I highly recommend them. They are very customer oriented and always go the extra mile to let you know if there are other vehicle maintenance needed in the near future. Kudos to ASA!!
10 months ago
Reliable, informative and helpful!
I thought only one thing was wrong with my car and it ended up being another. The staff were really helpful on informing me about the lifetime on certain car parts and replaced what happened to be a bad alternator. They also informed me of other problems I may have coming up which was SUPER helpful to know this before the parts actually gave out. I asked what it would cost to replace something like that and they were able to give me an estimate so I could start saving for that later. It's safe to say I've found my go-to mechanic.
10 months ago
Automotive Services of Austin have taken excellent care of my van that has been converted to a disability van. They are always able to go to the extra mile. I don't always have a driver to get my van into their shop but they always provide assistance to get it there.
10 months ago
Professional and friendly!
All of the staff were super friendly and informative. They took car of my car really fast, efficient and made everything easy for me. I would highly recommend!
12 months ago
Had car service done top notch and they even drove me back home. Great customer service... I've found my mechanic forever ;)
1 year ago
Excellent work, good turnaround time and great customer service
The folks at Automotive Services back great automotive work with outstanding customer service and support. The problem was solved by the time stated, done efficiently and correctly, under the price quote, and I was advised of pending problems that I was unaware of.
1 year ago
Quick, kind, and great service!
What a gem of a find! I was in a bind for an oil change, and luckily found this place nuzzled close to downt town. I was in and out of there fast, even with it being rush hour! Owner was so friendly and knowledgeable. Definitely coming back here!
2 years ago
My car broke down in Austin during a long road trip. It was a miserably rainy day, and traffic was horrid. Even though the shop was closing for the night in about twenty minutes, the owner, Angel, came out and towed my car to his shop. Again, traffic was bad, and I am sure he would have preferred going home to dinner, but he came out and personally took care of me. They found exactly why my car had overheated (fans not pulling air through radiator, which then cracked). They fixed both problems for a fair, reasonable price, and the tow was less than I imagine a third-party tow company would have charged. This is an honest shop. When I picked up the car, the owner's sweet little old mother was in the shop, keeping the place running clean and smooth. In speaking with her, I got the strongest sensation that these folks are honest, professional, and friendly. If I ever have car trouble again in Austin, this is where I am going to get it fixed. Thank you again for the excellent service.