Bancroft & Associates

Property Manager

4884 E Broadway Blvd

Tucson, AZ 85711

Open Today 9:00AM - 5:00PM

bancroftandassociatesaz.com

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All Reviews

T
5 months ago
HIGHLY RECOMMEND ALL OVER
HIGHLY RECOMMEND: BANCROFT AND ASSOCIATES Property Owner Perspective: I did business with this company for nearly 5 years. I had a great experience with them!! I am not saying this because of anything, but because I had excellent experience. I used them as a Property Management Company from June 2015 until February 2020. I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well. They always did by me, because I communicated well with them and got the best results. This company is a family-run company. They were always attentive to my needs, responsive to any issues with the property or tenants (e.g. HOA Notices, Maintenance, Repairs, Etc.) They took great care of my property. I couldn't believe how well my property looked on the outside as well as inside when I saw pictures (I live in Phoenix and they are located in Tucson)!! I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well. They always did by me, because I communicated well with them and got the best results. I can say that my experiences with this company were mostly positive. What the person reading these posts should see when reading the good and bad ones is that there are two sides to every story...If people are posting negative reviews..Why? Were these tenants being rude and demanding to the employees of this company? Were the employees maybe having an off day? Were the tenants not maintaining the property properly? Were the employees or contractors of the company maybe taking a little too long to get things done for the property? Who knows...At the end of the day people will say and do what they want and usually when people are having a bad experiences its because either they had legitimate complaints that weren't addressed or validated properly or they were doing or saying something that was wrong or erroneous and they tend to externalize blame on who they feel wronged, but may or may not be justified.I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well. They always did by me, because I communicated well with them and got the best results. All I know is that I always treated fairly and justly by this company. They are a company. They are running a business which aims to make a profit. They do have good hearts and I always felt that they had my best interest in mind, but also they would let me know (and charge me) when I had a duty to my tenants to repair or maintain things. These people are really great people!! They never refused to rectify anything issue while they had my property under their management. I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well. They always did by me, because I communicated well with them and got the best results. Please don't listen to haters or naysayers. Find out for yourself. Don't take my word for it, but don't also be influenced by people. This company has to serve three masters. They must try to take care of their tenants, they must also properly manage for the owners and lastly they must make a profit. It is a very precarious situation. I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well. They always did by me, because I communicated well with them and got the best results. All I have to say is yes, my situation was very positive as a homeowner. There were times I had to pay in order keep things fixed and up to par, but I also understood that this is a people business. Remember the saying: Believe only half of what you see and a quarter of what you hear. If you see a bad review...what is really the truth?? You have to remember just like a job...people who may have had problems maybe brought it on their own like eviction. Just like a firing at a job...people may be bitter..no matter whose fault. If they get their deposit deducted..what is justified? Maybe they damaged the property (maybe not) and just didn't want to admit fault. Who knows. I am certain if people are just reasonable, rational and they try to work hand-in-hand with this company the company will work with them well.
E
3 years ago
Stay away
Stay away from them. They are scammers who will keep your entire deposit and charge you for things that they are suppose to cover themselves. They will continue to scam people because the company has other companies that they can pin it on. If you try to sue, they will find loopholes to prevent you from seeing them in court. If you do go and win, you will never see that money. If I were you, you are better off living under a bridge.