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3 months ago
4 separate shower installations
In Aug 2017 we booked 4 shower installations, totalling over $23,000 that were supposed to be completed by Dec. It is now April & they have yet to complete the project! Between them not showing up when scheduled several times when we have taken time off work, the continued need to reschedule, wrong parts ordered by them, no one returning our calls, the voice mailbox being full, lying about why no one has showed up, several requests for copies of the invoices to be sent via email after our charge card was billed & being told they were sent @ least 4 times, but never receiving them, we r beyond frustrated, there's no word to describe it! Appalling customer service & basic knowledge.
3 months ago
Love my tub
I absolutely love my new tub. It was amazing to watch the whole process. What the technician did was truly a work of art. He was professional and friendly and worked very hard. And my tub looks beautiful!!
Response from Bath Fitter
Hi Phyliss, thank you so much for sharing your experience! Our team prides itself on delivering an outstanding product that will delight you and your family for years to come. Thank you for taking the time to leave a review.