Bath Fitter

Bathroom Remodeling

14525 N 79th St

Suite F

Scottsdale, AZ 85260

Open Today 7:00AM - 7:00PM

bathfitter.com/location/phoenix

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

J
3 months ago
great love it
D
3 months ago
Not pleased
Okay, I did not have a complete bath renovation. All I needed was a new shower wall and fixtures and this was in the guest bathroom. After the installation I was pleased and it looked very nice. Approximately 3 weeks after the installation I actually needed to use the bathtub and there was no water and I also noticed the faucet was not tight to the wall. Bath Fitter did send someone out promptly to fix the problem. The problem was the water was not turned back on after installation but he also noticed that it had not been sealed properly inside. He did seal whatever was wrong and turned the water back on. He also stated that I will probably need to replace the faucet because with shower pressure it will probably pop off. Your CSR wanted the tech to come out and install a new faucet but said it probably would not match the rest of the hardware. I stated I don't want something that does not match. I paid a lot of money for this to look good! So, she said it would be temporary and they would put a matching one on when and if they have one. I let her know they should get one that matches first and put it on at that time, one trip for everyone. This is the guest bath and I don't have to use that shower. For whatever reason this didn't make a lot of sense to her but I explained that I just want them to make one more trip, not two. She did check to see if there is a matching faucet and there is not, they will have to order one from the manufacturer and then we will set up a time for this to be installed and hopefully this will all end well and my new shower will work properly. So far I don't have a functioning guest shower and I was kind of leary about this review, however, I am optimistic that Bath Fitters will make this right.