Baystate Dental PC - Chicopee
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10 hours ago
Professional, very friendly and knowledgeable staff, and excellent service
When I arrived for my sedation service I was greeted by a friendly, calm, reassuring woman at the front desk. I was led into the room where the service was to take place. My procedure was explained and all my questions were answered . The dental assistant put me at ease. When Dr. Haluch came in he talked about the procedure as well. The next thing I knew I was awake and ready to go home. My friend was ready to take me home before a short stop at CVS where my prescriptions were waiting for me. I’m resting at home. The minimal discomfort disappeared after I took a Tylenol and Advil. Ready to get back to my regular schedule tomorrow. Thank you so much for a great experience.
14 hours ago
Very professional excellent quality. Very friendly
1 week ago
I went for a long over due cleaning. The hygienist was good. There was little pain. I had ex rays done and also told the hygienist I lost a large filling and part of a tooth. The dentist came in and explained it needed to be pulled and soon so that I don't end up in the emergency room with problems. I got an appointment as soon as possible about 2.5 weeks I guess it would have been sooner but the Dentist was off for a week. All in all a good visit.
3 weeks ago
Had to wait 3 days before I was seen.
Although I had to wait three days before I was seen they were able to eventually see me. I called first thing Wednesday morning and had to wait until Friday at 2 before getting my tooth looked at. There was no guarantee that it could get fixed the same day they said but they could look at it. That stressed me out even more since I was worried it was going to break more and get worse. If they couldn’t fix it I would’ve went to a different company. My filling broke so I had a huge hole in my molar. It was cutting my tongue and my cheek. I told the secretary on Wednesday that I could go to any location, even if it was an hour away. She said they were so busy bc it was the end of the year so people were trying to get in. I’m assuming because Insurance’s start over in January. I suggest that you guys make certain time slots available for emergencies every day. If my tooth broke more that could’ve caused a lot more damage and Cost me even more money to fix it and more pain. I am happy they were able to fix it today but like I mentioned it was very stressful for me. I have other health issues so it just added to my problems and stress.
1 month ago
Good service at a price
I had to have a temporary filling replaced with a permanent one. The job took 25 minutes and was done very well. However when it came time to pay the bill I was shocked when the secretary told me it would be $305.00. Of that $95.00 was for " limited oral eval" which took all of 15 seconds, seems rather steep to me .
1 month ago
High Quality Service and Very Friendly
The care that we get at Baystate Dental is outstanding. The staff is very friendly and very concerned about your dental health and care.
2 months ago
I was in pain and needed a tooth distracted. I called in morning and they took me right away. Everyone was so kind. Dr Ben explained everything so I could understand. This was my first time for this procedure and his kindness relaxed me.
2 months ago
my first cleaning
My second visit to your facility for a cleaning , left me very reassured i have made the right choice for a new dentist. Everyone that i interacted with , from the intern , the hygenist , and the dentist were all very friendly , professional , and knowledgeable . i almost look forward to my next trip to the dentist !
3 months ago
I WENT IN FOR A ROOT CANAL.....THE EXPERIENCE DR. SAW THE REAL TROUBLE....THE TOOTH WAS SO BAD IT NEEDED TO PULLED.....THE DR. AND THE ASSISTANT WERE VERY CARING AND CONCERNED ABOUT HOW I FELT.....THEY DID A GOOD JOB......AND I'M HAPPY.........
3 months ago
Cleaning and check up.
I would recommend Bay State Dental to friends and family.