Baystate Dental PC - West Springfield

Dentist

93 Van Deene Avenue

West Springfield, MA 01089

Open Today 9:00AM - 5:00PM

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All Reviews

B
5 months ago
Very good
M
5 months ago
Bad Experience
Impersonal “network” dentist. I was assigned the doctor “on duty” the day of my cleaning who I’ve never met before. I expressed that I was interested in a night guard for nighttime grinding and also some concerns with my teeth. He explained a plan and we made the appointment. When I returned for the appointment the Dr. did a procedure totally different from what we discussed and forgot what my original concern was , also never mentioned anything about the night guard . While the drill was in my mouth an assistant popped in and asked him a question about another patient and then again while we were discussing the problem that he never adressed. He was rushing and talking fast , finally I told him to go take care of his other patients and I will go find a different dentist. I recommend finding a private dentist that you will build a relationship with and will see evertime. These rotating dentists don’t give you the time or attention needed. Sadly I cant even call this Dr. out because I don’t even know his name. I’m a 10 year patient and never had problems with the hygienists. Will not return
M
5 months ago
I would recommend Baystate Dental to anyone in need of excellent dental care. The staff are friendly, professional and really go out of their way to put the patient at ease. They communicate well keeping the patient in the loop in terms of the treatment plan and cost of the plan.
L
5 months ago
did a great job , all I had to do was sit and open my mouth and it was very quick
M
5 months ago
Always friendly, love my hygienist!
Very professional, friendly, accommodating, state of the art technology.
L
5 months ago
Great experience today with all I came in contact with. Pleasant professional and concentrated on my care and knowledge of my options
P
6 months ago
HIgh quality Dental care
The quality of the dental care was excellent. The issue that I experienced was that in December my hygiene appointment needed to be canceled by Baystate dental. I was unable to be re booked until January. Insurance allows for 2 cleanings per calendar year, I lost my 2nd cleaning in 2018. Baystate Dental should have a plan for emergencies, especially in December.
J
6 months ago
Always professional and friendly
I've gone to this group for years, everyone is always nice and helpful and the service is excellent.
M
6 months ago
Excellent visit
Check up and cleaning on this visit. Took me in early. Hygenist was friendly and efficient. She had worked on me for 3 or 4 years, and she is always friendly and able to answer any questions that arise.All in all an excellent experience.
I
6 months ago
All at the highest level
Very polite, friendly and friendly staff!