Before And After Lawn Solutions, LLC

Landscaper

Lilburn, GA 30047

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All Reviews

B
7 months ago
Now this is a lawn service
I had been using any lawn service my neighbors used but wasn't really satisfied with the end result. I have a rental house and saw Keith working on the yard next door and asked if he would consider doing mine as well since he would be next door and he agreed. His charge was more than fair and the work was done fast and done the way I asked Keith to do it. I will not would and have recommended Before and after lawn solutions to my friends in hope that they will use Keith in the future.
Response from Before And After Lawn Solutions, LLC
Thanks so much for stating only the facts and eliminating any fluff. I appreciate your comments and the fact on the very first transaction that you told me how much the competitors were charging for their inferior customer service that allowed me to get my foot in the door. Thanks again.
P
8 months ago
Honest, Competent, Fairly-priced and Reliable Lawn Service
I first found Keith Harris at Before and After Lawn Solutions on Angie's List when my regular lawn service person, Bob, failed to show up for three weeks, late last spring. The grass was growing taller by the day. Every time I'd E-Mail Bob, he'd answer by saying "I'll be there soon." Add this to the fact that Bob would tell you what week he'd be there, but always refused to give you an exact day (he would just show up on whatever day and time he wanted to), and I knew I needed another company. Desperate, because my lawn looked so terrible, I went to Angie's List and called every lawn service listed for my area. Keith was the only person who answered the phone (every single other service went to voicemail). Keith came out, did a great job and charged a fair price. Over the months, I saw that he was willing to set up an exact day, showed up reliably and worked really hard. He also would "go the extra mile." For instance, once, after finishing the lawn, he noticed three small trees that really needed cutting back, but he needed to get to his next customer. He said he'd come back the next day and cut back the trees. When I got home the next afternoon, he'd already been to my yard, had done a beautiful job on the trees and did not charge any additional money. With so many "iffy" contractors out there (and most people have had to deal with at least one), I consider Keith to be a real find. And while we all know we're not paying for "personality," it's an added bonus that Keith is easy to get along with and a nice person. He's knowledgeable about products for grass and flowers and will generously share his expertise and his lawn and garden products with the customer. I'd give Keith my strongest personal recommendation, without hesitation, to anyone.
Response from Before And After Lawn Solutions, LLC
Thanks Paulette for the review. I am so sorry that you had a bad experience with Robert and that he has conditioned you to ask me the price of everything that I do in the yard because of Robert's penchant for a la carte pricing. As a former New Yorker and native Pennsylvanian that you are going to be a lot more skeptical about Southern Hospitality. TIme will tell the difference.
C
8 months ago
Amazing service
I am so pleased with all of the work and heart this company gave when working on my landscaping. They are knowledgeable and helpful, and I have decided to hire them to take care of my lawn full time!
Response from Before And After Lawn Solutions, LLC
I really appreciate that vote of confidence and the time you took to respond to my request to write a review. Reviews help grow my business and let other potential customers know about my reputation. Although no company is perfect we at Before and After Lawn Solutions, LLC strive for 100% customer satisfaction before payment and if payment was made upfront before service was done we give both a discount for the vote of confidence and if we disappoint we refund unearned portion immediately. Thanks!!!!
S
8 months ago
Professional, Friendly & Careful Service
Before and After Lawn Service has transformed my front yard!! Zeus took care of my every request, providing valuable input on how we will achieve the best lawn on the block. If you saw my lawn you would know that we have our work cut out for us ;) The installations we have planned will enhance the natural landscape to make this happen. Zeus has great prices that met my budget and I couldn't be more Happy!! He's great at what he does... now I am bias because we were friends first... but it's the truth. Every time I pull up to my house after he was there I feel so proud!!
Response from Before And After Lawn Solutions, LLC
Thanks Simone for the review. I really appreciate the time you took to write this and I am sorry that I bugged you to write this but reviews that are truthful and honest are necessary so that I can grow my business the slow and steady but hard way. I could easily require binding contracts, match the market value of my expertise but that philosophy is not consistent with my mission statement. I want to brand LAWN GROOMING and separate what I do with everyone else with a truck and a trailer. Definitely not the fastest methodology but the only one that I believe in. Thanks again. I AIN'T FOR EVERYBODY
K
8 months ago
Professional and Friendly
Mr. Harris has been grooming my mom's yard for just about 2 years now, he's like family now. Mr. Harris will work around your schedule to get your yard completed, if you want to be present when he completes his work. He likes to come at least every 2 weeks to keep the yard maintained. Mr. Harris is an outgoing person that likes to get the job done in a professional manner. If you want a reliable yard service, Keith is the one.
Response from Before And After Lawn Solutions, LLC
I really appreciate your business especially since it stems from great customer service that you provided me and my family while you worked at Budget Rent A Car. After trying unsuccessfully to get reliable lawn service for your mom you decided to give me a try. Karma is one universal law that we strive never to break.
B
8 months ago
Just Like A Poodle
Mr. Harris is very confident in his abilities to make a significant difference in the curb appeal of my parent's outdoor space. My parents are elderly and not able to maintain the yard to the HOA requirements and I live in another state. I found Before and After Lawn Solutions, LLC. on Angie's List and a Better Business Bureau listing for the greater Lilburn, Ga. area. He uses commercial lawn equipment and takes his time, a combination which leave a manicured appearance. He really loved a challenge like a threatening letter from a Home Association. My parent's outdoor space is now up to code and no fines were levied. Mr. Harris says the secret to his success is to take the time to use the best equipment for the job and only leave when the customer's expectations have been exceeded. Unfortunately that limits the number of clients that he can service in traffic ridden Atlanta, Ga.
Response from Before And After Lawn Solutions, LLC
Thanks for the review. I am sure if you were here to see the Before appearance of your parent's residence your assessment of the After would have been 5 out of 5 stars.