Bel-Cross Properties, LLC - Arthur G. Trusler III, Broker
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1 month ago
Maintenance is top notch
I have been leasing a commercial space in town for a little over a month now. The Maintenance staff has been the absolute most helpful. Not only did they come by and replace the blown fluorescent bulbs before I opened to the public, but they truly worked a miracle during our ribbon cutting event. The A/C went out and before we knew it the temperature was over 85, with a shop full of customers, a musician and melting iced refreshments. I called Bobby (the project manager of maintenance 1L) and he had someone over in 20 minutes. They were able to replace the fuse and had us back up and running within less than an hour. Forever grateful for these folks!
2 months ago
Very Understanding Staff
Me and my roommate first moved into our apartment in August. We were unhappy with the location which we didn't realize until move in day. Belcross properties was very accommodating and even moved us to another location of theirs in a weeks time. Bobby Eckles, the maintenance supervisor at Belcross, personally helped me and my roommate find a new apartment. Not only was he extremely friendly and willing to help, he personally made sure our situation was taken care of. I highly recommend renting from Belcross because they are very understanding and have a highly qualified staff.
3 months ago
Friendly & Accommodating Service
Ashley is a wonderful property manager for us and fielded all of our new rental property questions with ease. She's very helpful and is actually invested in her landlords and tenants.
5 months ago
Last week we met with Albert, our realtor, and he showed us a few apartments to get a feel for what we were looking for. Today, he set us up to see 5 apartments, and they were all amazing. Each apartment fit our budget perfectly and all were very nice apartments. It seemed that each apartment got better and better as we went along. Before meeting Albert, we were very lost on our apartment searches, and now I feel overwhelmed with options! I would recommend Bel-Cross properties, and specifically Albert, to help anyone with their apartment needs.
6 months ago
Prompt and friendly customer service
My initial experience after hiring Bel Cross was a little difficult as I did not hear anything from anyone for an extended period of time. However, I was eventually assigned to have Ashley Shade as my property manager and everything has been going great since that point. She is always very responsive and helpful and pleasant to work with. I recently had an emergency situation due to severe weather causing some damage to my property. Ashley helped coordinate immediate service to ensure there was no further damage to my property, and promptly provided the necessary paperwork to help me with the corresponding insurance claim. Due to work commitments I am often not available to handle issues that might pop up with my rental property, but having Ashley as the manager has taken a great deal of stress off of me as I know my property is in good hands. I highly recommend Ms. Ashley Shade and Bel Cross.
6 months ago
Ashley Shade at Bel-Cross properties is a gem. I have had rental units for years and have just started using Bel-Cross. Ashley treats them as if they were her own. She is very knowledgeable, has a great people personality, gives excellent advise and is prompt in replying to issues that come up. When you enlist the help of someone else you always wonder how it will be but with Ashley the overall experience has been wonderful. From my experience I would highly recommend Ashley Shade and Bel-Cross properties for all your real estate needs.
7 months ago
High quality experience
I have been using Belcross Properties for years. They have helped me sale several houses including my own house in 2017. This year I built another house and listed it in the beginning of October. Doug Miller went above and beyond all of my expectations and with the help of Belcross Properties we were under contract at the beginning of March!! I will definitely be using them again in the near future.
9 months ago
We are renting with Bell cross for 3 years and we love it . We lived in 3 bedroom place and one day just asked if is possible to move to bigger home since we need more space for our kids but our lease for the 3 bedroom had still few months left . We got respond in the time of 24 hours that " yes we are here to help and yes we can definitely do that for you And your Family " They are very helpful and always there when we need help or have any maintenance issues .Great team they have and they very very welcoming and friendly . If you need rental place contact Bell Cross they are best in Morgantown !!!
9 months ago
Service with roommate situation
Doug Miller and the rest of the Belcross office has helped me out dearly with my roommate situation. He was very flexible and cooperative and truly looked out for my best interest. Anyone who is looking to move into these apartments should know that Doug and the rest of the company are very understandable and will do pretty much anything to help you out with whatever situation you are going through!
11 months ago
I recommend Kathy for anything Real Estate affiliated!
Kathy showed us three properties this past year (2017) , she was very honest about each property, as well as punctual, and polite. There is a wide range of properties to choose from.. The only reason we chose not to rent from them us because of the disrespectful ladies that work in the office. I did not catch their names, I just know they are Oriental.