Bel-Cross Properties, LLC - Arthur G. Trusler III, Broker

Property Manager

76 High Street

Morgantown, WV 26505

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

7 months ago
Awesome maintenance, very interactive and helpful, great for college!!
Bel-Cross has been awesome. they have very reasonable renting prices and if I ever have a question i always hear back the same day. They have been extremely understanding and gone out of their to make sure my move in and living have been comfortable!!
7 months ago
Friendly staff
Amira and the ladies in the office are always very helpful and friendly and willing I help with any concern or question.
10 months ago
Maintenance is top notch
I have been leasing a commercial space in town for a little over a month now. The Maintenance staff has been the absolute most helpful. Not only did they come by and replace the blown fluorescent bulbs before I opened to the public, but they truly worked a miracle during our ribbon cutting event. The A/C went out and before we knew it the temperature was over 85, with a shop full of customers, a musician and melting iced refreshments. I called Bobby (the project manager of maintenance 1L) and he had someone over in 20 minutes. They were able to replace the fuse and had us back up and running within less than an hour. Forever grateful for these folks!
11 months ago
Very Understanding Staff
Me and my roommate first moved into our apartment in August. We were unhappy with the location which we didn't realize until move in day. Belcross properties was very accommodating and even moved us to another location of theirs in a weeks time. Bobby Eckles, the maintenance supervisor at Belcross, personally helped me and my roommate find a new apartment. Not only was he extremely friendly and willing to help, he personally made sure our situation was taken care of. I highly recommend renting from Belcross because they are very understanding and have a highly qualified staff.
12 months ago
Friendly & Accommodating Service
Ashley is a wonderful property manager for us and fielded all of our new rental property questions with ease. She's very helpful and is actually invested in her landlords and tenants.
1 year ago
Last week we met with Albert, our realtor, and he showed us a few apartments to get a feel for what we were looking for. Today, he set us up to see 5 apartments, and they were all amazing. Each apartment fit our budget perfectly and all were very nice apartments. It seemed that each apartment got better and better as we went along. Before meeting Albert, we were very lost on our apartment searches, and now I feel overwhelmed with options! I would recommend Bel-Cross properties, and specifically Albert, to help anyone with their apartment needs.
1 year ago
Prompt and friendly customer service
My initial experience after hiring Bel Cross was a little difficult as I did not hear anything from anyone for an extended period of time. However, I was eventually assigned to have Ashley Shade as my property manager and everything has been going great since that point. She is always very responsive and helpful and pleasant to work with. I recently had an emergency situation due to severe weather causing some damage to my property. Ashley helped coordinate immediate service to ensure there was no further damage to my property, and promptly provided the necessary paperwork to help me with the corresponding insurance claim. Due to work commitments I am often not available to handle issues that might pop up with my rental property, but having Ashley as the manager has taken a great deal of stress off of me as I know my property is in good hands. I highly recommend Ms. Ashley Shade and Bel Cross.
1 year ago
Ashley Shade at Bel-Cross properties is a gem. I have had rental units for years and have just started using Bel-Cross. Ashley treats them as if they were her own. She is very knowledgeable, has a great people personality, gives excellent advise and is prompt in replying to issues that come up. When you enlist the help of someone else you always wonder how it will be but with Ashley the overall experience has been wonderful. From my experience I would highly recommend Ashley Shade and Bel-Cross properties for all your real estate needs.
1 year ago
High quality experience
I have been using Belcross Properties for years. They have helped me sale several houses including my own house in 2017. This year I built another house and listed it in the beginning of October. Doug Miller went above and beyond all of my expectations and with the help of Belcross Properties we were under contract at the beginning of March!! I will definitely be using them again in the near future.
2 years ago
We are renting with Bell cross for 3 years and we love it . We lived in 3 bedroom place and one day just asked if is possible to move to bigger home since we need more space for our kids but our lease for the 3 bedroom had still few months left . We got respond in the time of 24 hours that " yes we are here to help and yes we can definitely do that for you And your Family " They are very helpful and always there when we need help or have any maintenance issues .Great team they have and they very very welcoming and friendly . If you need rental place contact Bell Cross they are best in Morgantown !!!