Belgian Tree Service, LLC
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4 months ago
LLC dissolved, poor work, poor management
I hired Patrick Orse with Belgian Tree Service, LLC, 10591 Brent Ridge Circle, Apt B, Independence, KY 41051, 859-307-4558, to remove some trees on my property. We met in person and he gave me a verbal quote and scope of work. He was to remove 2 trees in my front yard and trim one tree in the back yard, remove all brush, and split the wood into small, firewood size pieces. His crew showed up, cut down the tree, and removed the brush, but they did not split the wood and took a significant portion of the wood with them when they left. They destroyed a fence that was on my property and refuse to make any compensation for it. He refuses to come back to complete the job, yet is demanding full payment. Additionally, I found out that their LLC license was dissolved by the state of Kentucky prior to the work being done! I verified this by calling the KY Division of Business Filings at 502-564-3490, Certificate #0959089. The initial bid was $1700, which included the wood splitting, or $1300 just to cut the trees down. Since they did partial work, I have split the difference to $1500 and deducted $100 for the fence and $50 for the wood they took that they were supposed to leave behind. I have offered Patrick $1350 to settle the matter but he is unwilling to budge and is demanding full payment. He has threatened legal action and refuses to negotiate.
4 months ago
LLC revoked, did not complete work, destroyed fence
Do not hire them! Their LLC license was dissolved by the state of Kentucky! You can verify this by calling the KY Division of Business Filings at 502-564-3490, Certificate #0959089. I hired them and they failed to complete the job, destroyed my fence, and refuse to make any compensation for it or the work that was not completed.
4 months ago
Didn't finish job, destroyed fence
Patrick gave me a verbal quote to have three trees cut down. He said that the quote included removal or all brush, leaving the wood on site, and splitting up the wood into small pieces of firewood. While cutting down the trees, they completely destroyed my fence and he refuses to take responsibility for it. He did haul away the brush, but did not split the wood into small pieces. Some of the pieces left I measured and estimate that they weigh 200 pounds! Also, he took a lot of the wood with him when he left that I had asked him to leave. He refuses to make any compensation for the damage or the wood he took with him. Everything was agreed to verbally, and a week after the work was done he sent me a "quote" that was completely different than what we agreed to verbally. I also noticed that he deletes negative reviews from his website. Very unprofessional.
4 months ago
I can’t say enough about this company. I will never use anyone else. We had a huge diseased Ash tree in our back garden. For three years, we received bids and promises from other companies to remove the tree...then not show up...and every year the tree became more dangerous. We were becoming frantic...every day it became more critical to remove the tree. I contacted Patrick. He promptly came out, assessed the situation, gave us a fair bid, and his crew arrived in three days. The crew was excellent...they were respectful of our other landscaping, worked in a tight space without damaging walls/walkways/other plants, and totally cleaned up afterwards. The only thing I would do different is to call them first and not deal with smaller companies. Thank you Patrick! My husband and I sleep much sounder knowing the tree is gone and cannot fall on our or a neighbor’s home.
4 months ago
Great workers / poor management
I would not recommend this company! I had a large maple removed from the front of my house. My issue is management based. I had to request a written quote four times before it was finally received. He bad mouthed his competition during the initial visit but offered to match their quote when his came in substantially higher. I was happy enough with the work performed but received little notice about when they would arrive. Both the removal and the stump grinding were largely performed in the dark. Patrick failed to honor his commitment to place topsoil in the hole. The crew also demanded payment the Friday night they arrived to remove the stump (without notice at all) and couldn't process a debit card payment. Further, the entire conversation about topsoil and payment was conducted from the street out of the back of a truck for all my neighbors to hear. Most unprofessional.
5 months ago
Belgian Tree Service is TOP-NOTCH!
We had two extremely-large trees removed from very near our house, and Patrick’s team made this risky job look easy! And all of his employees seemed not only extremely knowlegeable, but very professional! If you’re looking for someone to get the job done well, and to do it right, without any worries, call Belgian Tree Service!