Benjamin Franklin Plumbing

Plumber

1602 W Bancroft St

Toledo, OH 43606

Open Today 8:00AM - 5:00PM

benjaminfranklinplumbingtoledo.com

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All Reviews

D
5 days ago
TOTAL EXCELLENCE - from start to finish!
I have been a very long time, faithful customer since my first home in 1978, of One Hour Heating Ben Franklin Plumbing Mister Sparky Electric, formerly known as All Seasons Heating & Plumbing. The total company and all employees are very professional, courteous, caring and very helpful in decision making for the best quality experience to make this customer [and other customers that have been referrals by me] very happy and the first call is always to them, no matter what time of day or night! This makes a business a quality, reliable and dependable company and always there for their customers. I like how the company offers different coverage plans that assist with electrical, plumbing and heating, that entails a monthly fee for each taken, which is well worth the cost. It makes a total difference when you can have a professional, in the area that you need assistance with, to come to your home, at your convenience, assess the situation and give you an estimate and any possibilities of any additional costs, so that there are no surprises. I just had a new American Standard state of the art, high-boy toilet installed today. The installer was impressed with the model and is going back to talk with the management staff to see if this model of toilet can be used for future customers. The installation process was easy and simple and we were advised of a possible charge for the "unknown" until the toilet was removed and the installer was able to make the repair and keep my happy. We could have had water leak through the ceiling where the toilet sat [which I didn't want to have happen, since I have a premier, 1884 Historic Mansion in The Old West End, on the national registry of homes and wouldn't want any damage to the plaster walls and ceilings]. Being able to count on this company is a "no worry situation". Over the years, I have recommended many folks to their company with very positive feedback. Thank you for all you do for me, my home and my friends homes. It is more than appreciated!
Response from Benjamin Franklin Plumbing
David, It is our pleasure and privilege to service your lovely home over the years. Clients like yourself are the reason we love coming to work everyday. We are always here to help! Thank you for such a fantastic testimonial.
T
7 days ago
Hi! I would just like to comment on the employees that came out to fix my sink on August 1st. They were very prompt, polite and did an excellent job. They brought with them what they needed so I wouldn't have to make another appointment. There was no mess to clean up after they left and I am very happy with their service. I have had no problems with the plumbing since their visit. I would welcome them into my home again for repairs.
Response from Benjamin Franklin Plumbing
Nothing pleases us more that having happy clients such as yourself, Teresa. Thank you for sharing your experience and we look forward to seeing you again!
S
2 weeks ago
Benjamin Plumbing
Very thorough in going over all my plumbing and recommending updates. Very courteous and not pushy in what I do and don't want done.
Response from Benjamin Franklin Plumbing
Susan, we appreciate you taking time to post a review. So happy you were pleased with the service.
D
2 weeks ago
Very Pleased!
Zach came within the estimated time and replaced my Shower/Tub fixture within a couple minutes. He offered to try and fix the little seal inside that you pull up to make the shower go, but I decided to just replace it. He had one on the truck that matched just fine. He also recommended changing or cleaning the shower head. He also did some troubleshooting on the drain plug. He was out of there in less than an hour. And then I was pleasantly surprised by the cost! Much better than I thought. Great Job!
Response from Benjamin Franklin Plumbing
Thank you, Devin.
K
3 weeks ago
Highly recommended
Very professional, they came when they said would. Would definitely call again if I have any more problems. Thanks :)
Response from Benjamin Franklin Plumbing
It's our pleasure, Kelly. Happy to assist with any plumbing concerns that come your way.
M
3 weeks ago
Great company to do business with
We were extremely happy with the professional service we received from this company. Zachary was professional, friendly and informative. He explained everything before beginning the work and again after. We will definitely do business with this company in the future.
Response from Benjamin Franklin Plumbing
Melissa, thank you for the complimentary review! We look forward to doing business in the future.
L
2 months ago
Professional service and respectful
Great service and very respectful...always courteous to customers.
Response from Benjamin Franklin Plumbing
Thank you, Lisa.
S
2 months ago
Quality Plumbing Service
My experience with Benjamin Franklin Plumbing was GREAT! They said the work would be done on a specific day and it was. Tim was very professional. He came in,set up his work area and worked until everything was done to my satisfaction. He explained what he was going to install and what I would need to do to maintain the pump system in the future. Best of all he cleaned up everything before he left! Good company with qualified and friendly personnel.
Response from Benjamin Franklin Plumbing
Sue, Thank you for taking the time to share your experience with Benjamin Franklin Plumbing. We look forward to serving you in the future!
C
2 months ago
Whole house repiping
Larry and Gabe did a great job! I was quoted a fair price for the amount of work that needed to be done, and when an unexpected problem showed up (a leak behind a wall, plus electrical wires too close to leaking pipe), they fixed that also. They cleaned up, swept the carpet, mopped the floors, AND put everything away. I have great water pressure now, and I won't get electrocuted later, LoL. Thanks!
Response from Benjamin Franklin Plumbing
We love reading about great experiences with our service. Cathy, sometimes we do find the unexpected when opening a wall but it gives us the opportunity to tackle the issue and get things fixed properly the first time. The electrical issue could have posed a more "shocking" problem. I'm glad Larry and Gabe were on top of the situation.
D
2 months ago
Professional, fair, and competent
Very pleased with their work and at a fair price.
Response from Benjamin Franklin Plumbing
Thank you for your rating Dan!