Benjamin Franklin Plumbing
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5 months ago
Horrible customer service
I have called many times in the past couple weeks in regards to scheduling an appointment to complete work that was done three months ago. They always respond with "someone will call you back to schedule". No one has made any efforts to call or has had the courtesy to give an update on the delay. I would not recommend their services to anyone.
12 months ago
Did a professional job and were on time
Work was done professionally. Techs know what they were doing. Had all necessary parts on their truck. Cleaned up great after they where done. Cost of services was quite high.
Response from Benjamin Franklin Plumbing
Thank you for the great review. We wish that we could charge less for our services, but the cost of everything we purchase to deliver that high quality of service and the highly trained professional plumbers is also quite high. Along with the cost of our industry leading warranties and guarantees, we believe that though the cost of service may seem high, we deliver the best value for the dollar spent in the industry.