Benjamin Franklin Plumbing


Open Today 7:30AM - 5:00PM

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All Reviews

5 months ago
Very professional and friendly
Cody was our Service Pro and he was terrific. Polite and courteous. He explained everything he did and why he did it. He offered the pump products and that info was very helpful. Also the service /maintenance agreements were terrific to know about. We would definitely recommend the business and specifically, Cody.
5 months ago
No use at all
Started off on the phone with a very good person, asked the right questions, made an appointment. Guy showed up on time for the appointment and proceeded to tell me that the well pump arrangement that had worked for the past 25 years needed to be completely redone and he couldn’t do it and he didn’t know anyone who could, and I should pay him $69.00 immediately for this information. Called a guy who knew what he was doing. Came over and had it up and running in 90 minutes. Same setup as always. Good guy 10, BF zip.
9 months ago
Skilled and professional
Martin does great work and is very professional.
1 year ago
Biggest rip off around
Do not call them unless you have the money to pay out of pocket charge my son in $498.62 and did not do work said they would come back he thought what he paid them was to finish the work. Please do not use.
3 years ago
Benjamin Franklin Plumbing
I previously gave BF Plumbing four out of five stars. After further consideration I'd like to raise that to five stars. Fast, efficient service by professional plumbers that bring all the tools and repair parts on the first visit. I highly recommend BF Plumbing.
4 years ago
Helpful and efficient
Extremely helpful and efficiently completed a whole house plumbing survey for us to ensure that we do not have a leak now or in the past. Professional manner was deeply appreciated. The paperwork he completed aided us to work with the Cape Fear Public Water Authority.
4 years ago
Excellent Service
Excellent service every time!!! Professional and great service with this company! Would highly recommend.
4 years ago
High Quality of Service
I have been very pleased with the quality of service I've received from the staff at Benjamin Franklin Plumbing. I purchased an older condo in Wilmington 2 years ago. I knew the plumbing was in need of repair and in some cases, the plumbing connections needed to be replaced. I called the folks at Benjamin Franklin and they were on-top of the problems almost immediately. Recently, I needed to have an old garbage disposal replaced. Jon P., a plumber with Benjamin Franklin, did the work. He made sure the kitchen floor was protected while he worked. and there was no clean-up for me after he finished. He is certainly friendly and professional while he works. Thank you, Jon, for a job-well-done.
4 years ago
Emergency Plumbing
I called with what I considered an emergency and was scheduled the same day between 12 & 4. Martin called much earlier than 12 and made my home his next project. Arrived with a smile, we laughed some more about the hair clip, he put on shoe protectors and with his trusty tools (& a hanger) proceeded to remove the lodged clip. I've used other companies, but with Ben Franklin providing my plumbing services, I have no need to look any further - ever. Thank you!!!
Response from Benjamin Franklin Plumbing
Thank you for your review and kind words! We pride ourselves on the level of service and dedication our technicians give to every client. We know plumbing issues can be stressful and we want to make these repairs as painless as possible. If we can throw in a laugh or two it is always our pleasure. Until next hair clip - pun -
4 years ago
Very Pleased
Benjamin Franklin Plumbing has provided service to our home for several years and installed our hot water heater and water filter system. We are very pleased with their products and service. We plan to use them in the future!
Response from Benjamin Franklin Plumbing
Thank you for your review! We are honored you choose our services. Remember, if you should have any problems with your heater or softener call us for your free warranty service.