Black Orthodontics

Orthodontist

5 Yorkshire St.

Suite A

Asheville, NC 28803

Open Today 9:00AM - 5:00PM

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All Reviews

K
8 months ago
Impressive Office, Latest Technology, Knowledgeable and Friendly Staff
We visited for a free evaluation for my kids possible orthodontics. I was highly impressed. Everyone was very friendly and went above and beyond in efforts to make people feel comfortable. They used the latest technology and spent a good amount of time with us answering all questions. This place is our top consideration so far.
B
8 months ago
Consultation and Installation..... WOW!!!!!!!!
This past week, My wife and I brought our son in for a consultation for new braces. We drove nearly 2 hours to get here, in snow and on one of the coldest mornings North Carolina and Georgia have had for this year. We arrived almost an hour prior to our appointment. The staff welcomed us as we came in, as though we were long time friends. This was the first time I had ever set foot in this place. The office was pristine, the staff at registration were above and beyond helpful, and they were able to fit us in immediately for our consult. After a few quick X-Rays, a meeting with Heather and Dr. Black, and discussing all the options for our son, we were asked if we could return following a joint lunch break, for us and them, to go ahead with the program laid forth. We returned and our son was brought straight back to have the braces placed. The young lady who did the installation was quick, precise, and professional. She explained everything to us, set out and demonstrated all the items for him to use, and we were done. Time arrived: 1215p -- Time left: 245p and bear in mind this included our lunches. After returning home, we received a phone call that evening around 7p from Dr. Black to check on our son. There aren't many providers I know that personally make the time to call and do a follow-up on their patient after they've left the office for the day. This was the icing on the cake for my wife and I. I work for a Trauma Center in Georgia and seldom do I see this type of organisation and precision in other areas of medicine, except maybe in an ICU or ER. The treatment was on point, their skill set is above excellent, and the non-clinical staff is beyond kind and compassionate. We were recommended Dr. Black by our family dentist and we would highly recommend them for anyone around for Orthodontia Care. Excellent Job To Everyone There !!!!!!
K
9 months ago
Great Place, Great People
Everyone at Black Orthodontics is so nice. All the staff smile and greet you with such kindness. My kids love going for the snacks and games. Highly Recommend!
Response from Black Orthodontics
Thank you so much!
C
9 months ago
Upon entering the office we were greeted by friendly, smiling faces. Immediately we received a tour of the facility. Shortly thereafter, Heather came out to get us. My daughter began her assessment. Heather knew her job well and relayed all the information that would take place when the braces were to be put on Afterwards we met the doctor and a trainer. Who again went over what would be done. Everyone and everything was relayed to use with ease! This was a great experience! Thanks everyone!
Response from Black Orthodontics
Thank you, Cynthia! It was so nice meeting you yesterday. Welcome to the Black orthodontics family:)
B
9 months ago
Personable, professional and fun!
Dr. Black and all the staff made both of my children feel completely comfortable. They were personable, professional and fun! Such a great atmosphere!
Response from Black Orthodontics
Thank you, Brandie. We have the best patients and families around!
S
9 months ago
Very personable and professional
Everyone was very nice and made you feel welcome. Things got started much quicker than I thought they would but they walked me thru everything which made me comfortable to proceed. I would definitely recommend to my family and friends.
Response from Black Orthodontics
Thank you so much Stephanie! We are so glad to have you!
T
9 months ago
Making braces classy!
They are the best! Warm cookies and juice in the lobby- friendly staff and fast!!
M
10 months ago
Great experience
Fabulous customer service from beginning to end. My daughter had her braces off earlier then planned. She has a beautiful smile now!
J
10 months ago
Above and Beyond
I appreciate the friendly staff and efficiency of the office. We never have to wait long. The staff is pleasant and willing to answer questions. I also like that there are video games to play and a movie to watch while waiting. There is even a massage chair. Also, there are cookies and coffee and a mini fridge full of juice boxes. It is a bit of a drive for us, but all the above and beyond services make it worth it.
J
10 months ago
Check all the boxes!
I would highly recommend Dr Black and team for any or all orthodontic needs! Highly professional, using latest technology, courteous, super friendly and always going beyond to make sure we are well taken care of. Our experience had been awesome. Thank you ⭐️⭐️⭐️⭐️⭐️
Response from Black Orthodontics
Thank you so much for your kind words!!!!!!! We have the best patients!