Bloor Dufferin Dental Centre


1108 Bloor Street West

Toronto, ON M6H 1M8

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4 years ago
Best Experience Ever
The title "Best experience ever" is no exaggeration nor is it a joke. I have hated going to the dentist for as long as I can remember. The trauma was such as a child that my mother would never tell me when we were going to the dentist. However, when we turned that corner and realization struck of our destination all hell would break loose. I would scream all the way to the dentist, in the dentist office, on the dentist chair and all during the appointment until we left and I was sure we were not going back. My phobia for the dentist did not improve through the years and my reluctance impeded my ability to do preventative oral care. I visited the dentist only when I had no other alternatives. Hence my visit with Dr. Nguyen on September 8, 2017, I. Had. No. Choice. I developed an infection in a broken root canal. The infection further advanced into a fistula and erupted draining into my mouth. To say I was in pain doesn't cover the half of it. The teeth had to be extracted, it could not be saved. Dr. Dang another fabulous dentist who did my initial exam referred me to Dr. Nguyen. Dr. Tim Nguyen was fantastic. Number one, he listened while I blah blah about being terrified. He took the time to explain the procedure step by step. He told me what to expect in terms of discomfort. I elected to use laughing gas (nitrous oxide gas) and forgo Anesthesia which was too expensive. Dr. Nguyen went so far as to explain what the laughing gas will do, how it would feel. The only thing i felt was a slight pressure from the needle into the gum after that nothing. I know he was working on my mouth because i was conscious and could hear everything. He would reassure me periodically, "you are doing fine," "you are doing a good job," and will ask intermittently how I was doing. When he was finished I was surprised. I asked incredulously, "you're done?" He smiled and says, "Yes, I am all done." To say I was impressed would be an understatement. I sat through that whole procedure without a peep. I was able to get up with no pain and take myself home on the subway! Am I singing Dr. Nguyen praises hell yeah. He did a fantastic job. Most doctors don’t realize that outside of their procedures how they handle the patient is everything. You do in scare out of your mind and it does a world of good when you encounter a doctor that can reach you on that human level and let you know you will be alright. So if you have a phobia like I did and scared spit-less like I was then get a referral to Dr. Nguyen at Bloor Dufferin Dental on 1108 Bloor West, he’ll take good care of you. Thank you Dr. Tim Nguyen. You made my day and change the way I see/view dentists.