Riccobene Associates Family Dentistry - Shipyard

Dentist

2250 Shipyard Blvd.

Ste.14

Wilmington, NC 28403

Open Today 9:00AM - 5:00PM

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All Reviews

R
1 month ago
Unbelievably HORRID experience
I have been a Bozart dentistry patient and a now riccobene patient for the better of 10 years! I came to this firm as a high fear patient. I am high fear because as a child, I was physically strapped to the chair whether it was a cleaning or filling. However, over the past 5+ years there have been no problems. I have had root canals, crowns, fillings and cleanings done and because the staff is always so kind, my anxiety and fear has subsided. Today, unfortunately, that was not the case. After reading my chart and explaining to me they were behind, the dentist refused service and said I needed to go to the porters neck location who “deal with people like me” and how I needed sedation. I haven’t had to be sedated in the 10 years that I’ve been going here, so why today’s office visit suddenly necessitated sedation I can not comprehend. The dentist and assistant did nothing but insult me, belittle me and make me feel extremely uncomfortable with the shipyard location even after I explained that I was not anxious and wanted to proceed with the appointment. I do plan on going to the porters neck location and hope that the staff there has more compassion for people than the shipyard location. As far as the front office staff and the measures they are taking during the COVID-19 pandemic, I applaud y’all. I enjoyed the conversation I had with y’all upon entering and leaving. Please understand, I do not hold one or two people’s actions as the whole dentistry’s view on how to treat patients, but I entered the office today with zero anxiety and left with my anxiety through the roof. As a medical professional, it’s appalling that you would use a patients “anxiety” as an excuse not to treat them and catch up on your paperwork. Maybe this location should invest in some sensitivity training for its staff. Can’t wait to never set foot in this office again.
R
7 months ago
relieved my dentist fears
great hygienist, Jess. No pain. Great recommendations from the dentist during my cleaning.
T
7 months ago
I was very nervous about going to any dentist! From the minute I walked in they were kind professional and smiling! The dental assistant was very welcoming and explained everything before she did it. Enter Dr Austin, the Dentist, calm, reassuring and thorough! Explained my plan of care and different options. After visit went to desk to set up next appointment and they explained insurance coverage and answer any questions I might have. I have Cigna through USAA and Bozart is a preferred provider ! Now looking forward to getting my dental work done !!
L
7 months ago
Awesome staff!
They go above and beyond to make you comfortable! Dr. Austin is awesome!
T
7 months ago
Service was organized, pleasant and professional. Options for treatment were presented clearly. Pricing was understandable. Always feel well treated, respected and valued at this dental practice.
L
7 months ago
Great service, friendly, honest & truthful dental office
New patient. Took only a few minutes to complete new patient paperwork. Great service, helpful & friendly receptionist staff. Great service from dental hygienist. Highly recommend Bozart Family Dentistry!
J
8 months ago
Professional and Friendly
Great Job very thorough.
E
8 months ago
Bozart family dentistry took care of me on a Friday afternoon as I had a veneer which fell off unexpectedly, and they did a great work without making me feel uncomfortable with the awkward situation of neither being a regular client nor having an appointment with them. I will never thank them enough for their great sense of compassion and professionalism on that difficult day I had.
A
9 months ago
Friendly and professional staff
A
9 months ago
High quality service
My first visit. Everyone was polite and friendly. They also care about your health making sure your blood pressure intact. Also don’t mention the cleaning. When finished you want to keep smiling all day. This my best dentist so far.