Burrow & Welchel Orthodontics

Dentist

2711 Randolph Rd Ste 600

Charlotte, NC 28207

Open Today 9:00AM - 5:00PM

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All Reviews

M
5 years ago
good practice with great staff
I like this practice. I do have some criticisms, though. First, the temperature in the waiting room is sometimes unbearably cold. Second and most important, though, is the length of wait times. No matter what time of day, my son and I have to wait at least 30 minutes. Since you always tell us how long the next appointment will be, it seems that scheduling would be easier. If you know you have 4 40-minute appointments in 6 weeks, then don't schedule 6 of the same. Other than that, I think the practice is great. The orthodontists and staff, to a person, are friendly and helpful.
J
5 years ago
Friendly & professional staff
My son had an appointment for spacers this morning. The computers for sign in were down but the staff was handling that glitch well. My son was taken back for his appointment on time. The assistant who took care of my son was friendly & considerate, taking time to answer my questions & making sure my son was comfortable. Dr. Burrough & his staff are all warm & caring & make the orthodontic experience as pleasant as it can be!
N
5 years ago
Our time is valuable too... don't over schedule!
You were 45 min late in calling us in for the appt. When we take our child out of school for a 20 min appt, to sit in the waiting room for an additional 45 min is ridiculous.
T
5 years ago
Caring, professional and on time.
M
5 years ago
Some of the friendliest people in Charlotte!!
Everyone at the office was so nice and helpful. They took the time to be sure I understood exactly what the process will be for my son to get his braces. I'm so pleased we choose this office!
M
5 years ago
Excellent Service, Excellent Staff
I would highly recommend the Burrow Orthodontics practice. The staff is friendly, knowledgeable and accommodating. I would highly recommend Dr. Burrow to any family or friend.
A
5 years ago
great
Jawan and i always feel comfirtable when we visit. The staff cares and helps us to know his needs. They r considerate of our scheduling needs. I am forever grateful to them. Getting braces is not easy fir anyone.
S
5 years ago
New appliance
Honest setting of expectations and provision of care.
T
5 years ago
The wait times continue to be extremely long. We have waited to be seen at least 30 minutes for each visit. The office appears to be overbooked at all times.
A
5 years ago
Efficient and helpful. Good experience.