Burrow & Welchel Orthodontics


2711 Randolph Rd Ste 600

Charlotte, NC 28207

Open Today By Appointment

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

5 months ago
Start to finish they made the experience as pleasant as possible.
5 months ago
always wonderful!
Everyone in this office is professional, efficient and helpful. Always a great experience.
6 months ago
Follow up on braces...
So my 15 year old got out of alignment due to not wearing his retainer diligently. They offered solutions and were awesome. Great staff. All very knowledgeable Andy friendly.
6 months ago
Friendly staff & Great experience
Everyone was super friendly & answered all my questions. Would highly recommend!
6 months ago
I would never think of going anywhere else that's how good they are
From day one they have made my daughter and my family feel very comfortable and safe in their hands. The quality of service is on touchable. Thank you for what you do and how you do it.
6 months ago
The girl at front
I have been going to your practice for years , travel 1 hr from Stanly county because I trust you guys and loved professionalisms. Until , today . Horrible experience. The girl at front desk was talking with the patient. When she turned around and addressed to me and said ma’am I cannot hear and looked at my baby as the baby was the cause of her not hearing felt very disrespected unprofessional of her I’ve never been so humiliated. She treated me as a nobody. The baby is only 13 months and was whining and crying a little because he had dropped his phone it wasn’t like he had been crying a whole long time the other girl that actually did the evaluation she was professional but the one at the front desk she was a horrible experience with her. She continue to keep looking at us .She looked at us very annoyed from the front desk very horrible experience immediately wanted to say something to her instead I walked away I did address the issue with the manager .People who are not people friendly or With low tolerance should not be working in this profession. I am a To work in the medical field and what she was doing was very unprofessional one she should’ve dressed me in that matter to see if she needs to talk to a patient she should pull them aside and talk to them In private and that is a rule against . I think the matter on her not here I should’ve brought a dress differently she could’ve brought the patient to a private room to talk to them or she could’ve came close to me and found a nicer way to talk to the baby and as a medical professional have been an incident like that and what I do is I get close to the child and sometimes bring the sticker on a lollipop. I believe it could’ve been addressed differently
6 months ago
Friendly & Professional
Great staff, very informative and prompt!
6 months ago
Excellent service!
Everyone was really nice and friendly and the doctors discussed with me the treatment with details, making me feel comfortable and in good hands!
7 months ago
Excellent service
Very clear information and direction about next step
7 months ago
Friendly staff and never have to wait!
Everyone is always so nice! Love that we get in and out so quickly!