Carolina Dental Arts of Ballantyne Village

Dentist

14825 Ballantyne Village Way

Suite 280

Charlotte, NC 28277

Open Today 9:00AM - 5:00PM

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All Reviews

G
2 weeks ago
Ultimate professional service
From scheduling though discharge the staff (Amy, Heidi, Ashley, Dr. Cox ) were ultimate professionals. Excellent at step by step description of work being performed. I felt the staff actually cared about me and my understanding of my dental condition and explained in terminology I understood so I can select the correct options for my dental health. Have never experienced this level of care. Thank you.
S
3 weeks ago
Best dentist ever been to and will go back.
Hello, Five and a half years I’ve lived here. I have had some odd dental experience in the past so I know the bad and the good. In the Navy actually had my wisdom teeth that were good pulled to get a day off. Had no insurance in college and paid for a cavity to be fixed cash, not a good idea to go cheap on dental work. I’ve been through 6 or so dentist in five years here and did not go back for the 6 month check up but found a new one next year. One of them was good a navy doc outside of town took me because of Navy and was good but to far away and front desk not the best but he and assistant was good. Here your front desk is awesome. Great customer service. I know they are busy but they give you full attention and really never seen any medical office so not stressed happy and busy as no other. They were on point. Dental assistant: best ever I had a chance to meet. I didn’t feel bad for having not the best teeth and got guidance or advice to correct. Last time there she did the mouth guard thing first shot and with ease. Just saying the fancy machine corporate office on Carmel took 4 tries and the 5 the doc came in and it was not me it was them. Really was not okay with going through that again but here it was done before I had a chance to think about it. She also was quick but not rushed and really I did not feel like a test case or a job like reading out number of my scan for teeth or something like I know what that means jus that bad or good and how to get good or complaining like I’d experienced before. Like I said best ever, oh I know she cleaned it good and made me think I need to floss more and felt bad for her because it was a lot of work. I knew she was a professional and I was being taken care of just because you know when you meet someone. I would say she is with most people more than you are during a visit and is what people think of when they recall the experience. Probably the reason people take the time to respond to follow up survey emails. Dentist: Did not know your were the best in Charlotte but really deserved. First time I did give your info to other people. Not sure if they went but you are the best I’ve visited and will be back. You do have good office chat as in create a comfortable environment like a barber would. But the advice about care or preventive maintenance is the way I would understand or listen. The listen and follow through on my part really is the game changer. I trust you but some docs I’ve seen before I really either felt I was buying a used car or I was being lied to about my health so I had to follow up with another doctor and than half the time it was something I could have avoided but they were ready to get the tools out. You, I know would see and fix what was wrong just from the explanation and not just the delivery but the actual care for the people you treat. When I go there I walk out motivated to wear my mouth guard and to floss and brush better. I know that is short lived like 3 of the 6 months and I’m not the best patient but I’m ready for next time to see what you say about my progress. Just saying thanks for being a dentist I will go back and brag about to people. Besides the place I grew up at that was a family friend as my dentist haven’t found someplace that I would go back to or wanted to even add the next appointment to my calendar. I take the card appointment to hand to a good friend that talks about their bad dentist and I don’t tell someone about a place if it is not good, that’s my reputation as well. Thanks for being a professional and I forgot the dental assistant name but she needs a pay increase because you don’t want to lose someone that great!
R
3 weeks ago
Wisdom Tooth Extraction
A very smooth, painfree experience! A very pleasant staff, wonderful view overlooking Ballantyne and the procedure was quickly completed! Dr. Cox gets a five star rating for a job well done!
D
1 month ago
Very helpful, friendly staff and doctor
They worked on my crowns until they fit just right even though it took longer than expected they did not rush the job.
B
1 month ago
Easiest Cavity Ever
This was the quickest and most painless cavity experience I have ever had. I was in and out the door in less that 45 min
R
2 months ago
Service and people are good as usual, for this visit I had to wait 1hour for my appointment however they made a gesture after and gave a small gift
L
2 months ago
Professional and friendly
I had my wisdom teeth extracted through this office and they were very patient with me and my anxiety towards the procedure. They educated me on what to expect and let me have a say in the treatment plan for getting the procedure done. I held off for about two years before consenting and I tried alternative methods to reverse my gum line issues, etc. before moving forward with the procedure. The office staff is personable and remembers me when I visit. They make you feel very welcomed. The dentist did call me the evening of the procedure to check on me. That was a nice touch.
M
2 months ago
Professional Service
Dr Cox and staff are caring, compassionate and professional.
J
2 months ago
Friendly, Fast and Fantastic!
It has been almost 10 years since I had been to the dentist. I felt nothing but welcomed on my first visit. They are quick to work on resolving issues and give solid advice. I am beyond pleased with them, and am sending my husband there!
H
2 months ago
Great Visit....For A Dentist
I hadn't been to the dentist in a number of years and finally went to Dr. Cox for a cleaning. I ended up having a small cavity and had to go back for a filling. I'm not the easiest patient in the world, but Dr. Cox and his staff were patient with my mouth's inability to go numb promptly. For a dental experience, I'll rate both the cleaning and the filling 10/10 and I'll continue to be a patient here.