Cassandra Brackett and Associates

Dentist

3300 Memorial Dr

Suite D-3

Decatur, GA 30032

Open Today 9:00AM - 5:00PM

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All Reviews

S
2 years ago
Overall Visit
Okay, today's visit was much better! We were there for approximately 55 minutes.... in and out! -and for the same service as last time, no more/no less. BTW, last TWO times we were there for 2+ hours. Yes!!!!, I want to say thank you for valuing my time as much as I value yours...maybe these surveys really do improve service and time waits. As always, Dr Brackett is wonderful, kind and passionate about her love for helping all with dental needs. Thank you Dr Brackett!!!!
S
2 years ago
Overall in Service
Although I don't have any complaints with the front office staff and Dr Brackett, I was disappointed with the dental hygienist. First, she did not introduce herself (I still do not know her name). Second, the dental hygienist escorted us into a room and verbalized that some of the equipment didn't work but wanted to get us "started". She proceeds to start cleaning my son's teeth without placing the the bib across his chest, and using a device that sprays "water and baking soda". When I suggested that she should place the bib across him, she proceeds to verbalize that it's just "water and baking soda, it won't stain". I educated her that I do not want his clothes wet because we have somewhere else to go afterwards. After that, she opens the paste and uses her fingers to rub it on all his teeth. I inquired why wasn't a brush or device used to do such placement of the paste. Her response was that this is actually doing a better job than what the brush would do. When Dr Brackett came in the room, I told her that one of the parts of the equipment was not working and she informed me that it did and that "she" did not know how to operate it. Overall, I was displeased and not satisfied on my son's cleaning, however, the dental hygienist was really a nice lady as she conversed the entire time being personable. Dr Brackett is very nice, I appreciate all that she does (and has done for my family) and I really like her; and I like the front office staff also, but having the experience that I had this time will make me question if I want to continue receiving cleanings there if they will be like the one like today. Up until today, I would definitely give 5 STARS.
J
2 years ago
Excellent Service
I had my semi-annual cleaning. The dental hygienist was excellent. She spent 45 minutes cleaning my teeth using her instruments to remove the plaque from each tooth. My teeth look great! I highly recommend this technician. Dr. Brackett checked her work and didn't have to go over anything.
S
2 years ago
Positive experience even though I was in pain
M
2 years ago
Dr Brackett "The Great"
Dr Brackett has been a staple in our family for over 25 years she was my dentist as well as my sons an now my grand daughter she is always pleasant an knowledgeable about the new dental technology yet she posses a special ole school let sit an talk spirit that makes you feel comfortable an trust her work and experience. I highly recommend Dr Bracket for you and your kids dental needs she a gem
G
2 years ago
It was a wonderful experience and the times are great for my working schedule.
A
2 years ago
Dr. Brackett and her team are really great people. I've been a patient for over 20 yrs. and I've always received the best service. They are kind, gentle and really listens to their patient's concerns. I highly recommend to anyone nervous about going to the dentist...they will take very special care of you. They are the BEST in town :)
K
2 years ago
Highly recommended
Great patient care. Went over and beyond to my appt. as easy as it could be. Professional and a great staff.
M
2 years ago
Very high quality and straight forward. Very professional
I am 31 yrs old and am so afraid of the dentist and I had an appointment with Dr.Brackett today and she eased all of my fears. She was kind and patient and did not rush or do anything unnecessary just to make money. I am no longer afraid and will definitely return to her. I would recommend her to my family and friends.
S
2 years ago
best dentist in our area.