Center for Facial and Oral Surgery - Beavercreek

Dentist

2355 Lakeview Dr.

Beavercreek, OH 45431

Open Today 8:30AM - 4:30PM

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All Reviews

D
2 months ago
Excellent Care, Friendly Staff
I’m very happy with the care I received. Doctor Monto and his staff are very friendly and answered all of my questions.
T
2 months ago
terrible experience
Decided on this company through recommendations and overall cost but unfortunately a really bad experience. My daughter had 4 wisdom teeth extracted last week and we had chosen the option (and paid) for her to be heavily sedated. She ended up being awake for most of the procedure, which made her very upset right from the beginning because she knew we had chosen for her to be mostly unaware of what was happening. The shots they gave her to numb her mouth were extremely painful and they were given to her with no warning and the Dr. continued to give her all of them without pausing to see if she was OK despite her crying and being in obvious pain. Thankfully those shots made her numb, but when they proceeded to take her teeth out she could hear everything - the drill, the Dr. telling the nurse to give her more meds through her IV, she could see the nurse wiping her tears. And instead of explaining to her why she wasn't sleeping at this point they just kept telling her to close her eyes and calm down. By the time I saw her in the recovery room she was shaking and terrified. I was told that she was so upset because the anesthesia made her emotional, which I might have believed if she wasn’t able to recall all of the events that happened during the procedure. While in the recovery room she was complaining of increased pain in her L arm where her IV was, and when I looked at the insertion site it was clear that her IV was infiltrating and she had lots of fluid building up in her arm around the IV causing her pain. I had to find someone to take her IV out, and they discharged her with no further explanation of how/why her IV was not inserted correctly (could explain why she wasn’t sedated?) and no one ever apologized or seemed the least bit concerned about the traumatizing experience my daughter had just been through and no further instructions were given on how to manage the edema in her arm caused by the IV fluids. We were completely shocked by the whole experience, but mostly disappointed by the disregard that Dr. Monto and his staff had for amount of pain and the state of panic that she was in – no compassion whatsoever. We did get a call from the nurse 8 hours later to apologize for them being so busy that morning that no one was able to check on her before she was discharged–which was a nice gesture but certainly didn’t make her experience any better!
P
3 months ago
Tooth extraction
Everyone was great, professional and very compassionate.
C
3 months ago
Extremely understanding and attentive
The staff was very efficient and truly caring towards my situation
K
3 months ago
Great office
The office staff , and Dr. Monto were great with me :) . I had my nurse who knew I was autistic ahead of time , and told me that my pano X-ray would be like a ride at kings island like swings but nothing happening dramatically. She helped me stay calm, and get through. Dr. Monto was great ! It’s still hard for me to be away from my dentist across the hall Dr. palm but I think I’ll be ok.
P
3 months ago
Awesome customer service!
J
3 months ago
Wonderful caring very professional
I called crying in pain and they worked me in. They ended up pulling my tooth because it was broken. I was very hard to numb but Dr Monto and his staff working with him were very patient with me. I just can’t say enough how wonderful they all were
B
3 months ago
My experience was a very warm, relaxing and caring atmosphere. Staff was excellent showing compassion and concern. Very understanding.
O
4 months ago
Everyone in this office is quite professional and accommodating. Dental Care is frightening at times but everything is explained in advance so you are comfortable. I will return if need be. I highly recommend them.
J
4 months ago
High Quality
My son recently had his wisdom teeth out and I was very pleased with the professionalism and care the office staff and Dr. Monto provided. The only tip I would offer is if you live far away, bring the pain meds with you to take in the car after you leave. I highly recommend this practice.