Chelmsford Diagnostic Service, Inc.

Auto Repair Shop

70 Stedman St

Lowell, MA 01851

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All Reviews

7 months ago
Outstanding Diagnostic Capabilities and Advanced Diagnostic Equipment
I have been bringing my vehicle to Chelmsford Diagnostic for 17 years, Bill (owner) and his staff are very talented and provide GREAT Customer Service. Chelmsford Diagnostic is an ASE Certified shop and Official State Inspection facility. Their advanced equipment means they get to the root cause of the problem the first time. This means they don 't replace unnecessary parts in order to correct the problem. The employees at Chelmsford Diagnostic always take the time to explain the repairs made to your vehicle in a clear manner. I feel I am charged a fair price for my repairs.
1 year ago
Chelmsford Diagnostic always gets to the cause of the problem and repairs it to my satisfaction.
In a recent problem with the key not opening my 14-year-old car, the issue was a difficult to find part. Bill (owner and proprietor of Chelmsford Diagnostic) found the part and was able to solve the problem without excessive expense and without having to re-key the car (which would have forced me to use a new key for the doors and my older key for the trunk). I've been taking cars over the years to Bill, and he and/or his team can always figure out what is going on, resolve it, and guarantee their work. I definitely recommend this shop.
2 years ago
Top Quality Professional Service
We are a 37 year old business with a fleet of sixteen vehicles. We have trusted our vehicles to be properly serviced by the folks at Chelmsford Diagnostics for over 15 years and have been very pleased with their prompt service and fair prices. They maintain our vehicle service records which is helpful when it is time to retire and sell an older vehicle. Occasionally, if we have a breakdown they always come to the rescue.It's hard to find service like this these days.
3 years ago
Professional services
I have my car maintenance done here. They have the equipment to diagnose and repair my cars. I haven't ever had a problem with unnecessary repairs. I trust the advise I get to maintain my vehicles. I feel my cars last longer by bringing them to Chelmsford Diagnostic. I would recommend this shop. Having all your maintenance records in one place is very convenient. One time when my car was totaled I was able to get above blue book value based on how well the car was maintained and serviced.