Childrens Dental Centre of Irving


8870 N MacArthur Blvd

Suite A101

Irving, TX 75063

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

1 year ago
Ill-trained staff and disappointing customer service
They have ill-trained staff who give out wrong information and refuse to take accountability and responsibility for their mistake! I called to verify that they accepted my insurance and was told they did so I proceeded to make cleaning appointments for my 3 daughters. Once the visit was over and one of my daughter's needed additional work, one of the office staff made a comment that "oh my system says we're out of network." I questioned how could that be if I called and confirmed that. She stated she didn't know. After receiving the EOB from my insurance I called and spoke to Ann the office manager about the misinformation I received. She stated that yes they accept my insurance but were indeed out of network. When I told her that isn't what I was told and that's basically dishonest for them not to disclose that she then said it was a training issue...that the employee I spoke to did not know there was a difference and should have stated such. Now even after my insurance paid over $400 for the cleanings they want to send me a bill for an additional $263! Ann was suppose to call me back and 2 weeks later has not! Cleanings are 100% covered through my insurance but bc they are out of network they are charging me for the rest! This was their mistake!!! I would have never taken my children there had I known they were out of network! Such a shame they would treat a military family like this!
2 years ago
Professional, Clean, Friendly Dentist Office
Our visit toChildrens Dental Center of Irving was great! Very friendly staff and valued our time. Hygienist was gentle and kind and explained everything she was doing the entire time. Helped my daughter to feel comfortable. Dr. Kuba was very professional and didn't rush. Took the time to answer all questions and concerns. Would definitely recommend Childrens Dental Centre or Irving to others!
2 years ago
impressed, per usual
I've brought my daughter to this practice since she was at least 6 months old and everyone here has always been so amazing to us. They're super helpful with your payment needs and always so sweet to the kids.
2 years ago
Great Staff and Great Experience!!
My daughter's first ever dental visit - she loves to visit again!! Everyone were so kid friendly and professional. Great experience! Would highly recommend Children's Dental Centre of Irving to anyone.
2 years ago
Very Satisfied
My son will be 2 next month and he just went for his first dental visit. He did amazing and the staff was so good with him. Very gentle and nice. Everyone was so kid friendly.
2 years ago
Best place ever
All professionals, they love to work with kids. This place is amazing!!!
2 years ago
Quaily care and good customer service
We've been seeing Dr. Kuba for several years. She's significantly better than my son's previous dentist. He had a few problem areas when we came to her but all have been corrected and his dental health has improved greatly. I highly recommend Dr. Kuba!
2 years ago
Gentle and informative care!
Dr. Curtis and Dr. Kuba were very attentive to our needs and addressed all our concerns with utmost care and professionalism. Dr. Curtis was very helpful in providing feedback and laying expectations for my daughter’s teeth when they got chipped. The entire team made her feel very special!
2 years ago
Best kids dental in irving!!
I like this dental group they are very friendly and make your child feel special. Nice dentists and staff.
2 years ago
They were absolutely AMAZING with my son!!! They made him feel very comfortable and explained everything they were doing before they did it! Definitely recommend them to anybody!