Childrens Dentistry Of Trappe


515 West Main Street

Collegeville, PA 19426

Open Today 8:00AM - 5:30PM

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All Reviews

9 months ago
If you are 5 minutes late for a visit that was not even planned but they asked you to come the day before (like 16 hours before the appointment and you agreed), be ready to pay $75 no matter the reason is. You have no chances to move it or anything. The doctor will shout at you and show the agreement. He doesn't care about your frightened child. The only thing he thinks about is money. Awful customer service where little people are not taken into the account. You have to come 15 minutes earlier and wait like 30 minutes to be accepted. And they will never pay a late fee to you if they are late. Their time seems to be more valuable and important than yours. Good business.
2 years ago
Great care
Love the offuce
2 years ago
Wonderful office. 😊The staff is always friendly, everyone is so good with the kids and our appointments always run on time!
2 years ago
As always professional and courtesy staff.
2 years ago
Professional and high quality service and friendly staff!
We had our first visit today to the dentist and it was a very nice experience. The office staff are all very friendly and sweet. Dr Hans is so great with kids. My daughter did so well at her first visit and it was because of everyone there. Thank you!
2 years ago
Mixed experience
I brought my son to this practice simply because it was so highly recommended. My first experience was out of this world excellent. I actually choked up in the room when I saw the level of personal care being given to my son from the Doctor. He was kind, patient, playful and not rushed. I was so relieved to have found the level of care I desired for my son as he has been traumatized by rough Dentistry practice. I have never left a negative review in my 41yrs. My wish is that this review will be used to better the practice, not cast a negative light on what I believe is an excellent practice. I'm not sure why, but the dentist I experienced the first visit was not the same dentist I got the second visit even though he was the same person. He may have been behind schedule as we waited for a little bit in the waiting room, or just having a bad day. Not a big deal. The procedure was not a really painful one, but because my son is so traumatized he resists completely. I physically restrained my son while the dentist worked and my son was in agony, screaming and shaking. All the care, patience and trickery displayed during my first visit were non-existent. I even asked the Doc to stop so we could sedate him to have the work done later and was completely ignored. We have another appointment set up for his next treatment but I don't think my son will ever open his mouth for another Dentist. If the office reads this review please know I will still recommend your business to others as the first visit was exceptional. Please contact me so we can make arrangements to have my son's dental work done with the same quality as the first visit or with full sedation.
2 years ago
Best staff and dentist!!!
2 years ago
My daughter has been a patient of Dr. Eric and staff since she was @ 3 years old. Even at the age of 17; Dr. Eric continues to put a smile on her face and make her laugh. Thank you for your continued patient care!
2 years ago
professional and really awesome!
Had to go in to have a couple of my son's baby teeth pulled out. They were nice enough to call me yesterday to give me an earlier appointment since they had a spot. They made sure he was in no pain during the process. Like all our visits, great experience.
2 years ago
Helped my daughter overcome her fears
Dr. Eric and his staff were kind and caring. My daughter and I were given a tour before the appointment began. Everyone was friendly and made us feel welcome. The hygienist took the time to explain what she was going to do and demonstrated it. She even let my daughter handle the instruments to increase her comfort. This was the first time she didn't cry and can't wait to come back. She loved the playroom and prizes. Thank you for making it a great experience.