Childrens Dentistry Of Trappe

Dentist

515 West Main Street

Collegeville, PA 19426

Closed Today Closed

collegevillepadentalservices.com

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

N
9 months ago
Unethical dealing with this office!!!!
I am frustrated to even have to complete this review, but it needs to be done. I have been taking both my children to see Dr. Eric for about 2 year now, with no complaints. He is very gentle and genuine with my children with their dental health. The office displays a friendly atmosphere for the children, as well as professional workmanship amongst the staff. However, I was STUNNED, to say the least, at the $700 bill I received immediately after the appointment.That price was only for my 2 children's annual checkup- as well as photographs that they insisted upon. Apparently the dentist opts to charge us first, and than have our insurance reimburse the remainder amount-which never happens. The fact that I sit in the waiting room providing full opportunity for the receptionist staff to inform me of any possible balance due for the appointment- is just utter amazement!!! I don't know about you, but I would like to know in advance if I had to pay $700 upfront for a visit, rather than be blindsided and completely violated in front of other patients for not being able to provide this amount in full. To put a topper on this instance, I had within the same week paid off a $1200 balance that was sent to collections, since I cant afford that in a so called timely manner. Come to find out 3 months later the collection agency was NOT informed of this payment in full-and advised me there is interest added to the balance while it remains in collections. Dr. Eric's office needs to inform them of my payment made in full for it to come out of collections. After calling the Dr. office, they informed me that I have to pay the current $700 balance on my children's account in full before they will advise the collections agency that I paid the previous $1200 balance in full! Complete fraud to hold a payment over my head, when I made the payment in full months ago! Receptionist had nothing to say for herself, except for the fact that this was their policy! Complete disgust! Needless to say, my children will no longer be going to their office!
A
9 months ago
Truly caring staff!
It was our first appointment for my daughter to the dentist. To say the least I was worried, brushing teeth for us is a struggle! I was pleasantly surprised by how well the staff really cares about little ones. Everything is made to make it a comfortable and fun experience for kids. Boxes of toys, play room but most importantly really caring staff. They were so patient, letting my girl feel comfortable, no pressure. They engage with a child, letting them play with instruments making it a truly fun and exciting experience. But most importantly they made me feel safe and my daughter is not scared of the Dentist. What can I say this is the place to take your kids! Truly the best experience.
K
9 months ago
Awesome First Experience
Thank you so much Dr. Eric and staff! From the moment we walked in you all made my son feel so much at ease. The fact that he walked out and said he loved his new dentist meant everything! Thank you so much!!
D
9 months ago
Always a good experience
Dr. Hans explained to my daughter what she could expect during her treatment. He made her laugh and relax. It was an easy appointment all around. We would highly recommend Dr. Hans for all your pediatric dental needs.
H
9 months ago
Amazing!
It can be super tough working with small children, they cry, don’t sit still, etc. Every single staff member we have encountered is very friendly and excellent with children. Every single person does their best to make every procedure quick and as painless as possible for my child. It is very comforting to know that my child is in good hands. Thank you all for being the best at what you do!
L
9 months ago
BEST dentistry experience EVER
Thank you to Dr. Eric and his extremely capable staff - everyone, from the moment we walked through the door, made us feel at ease and proved that going to the dentist should not be a nightmare at all!
S
9 months ago
Great staff
These guys are great each and every time we go! The kids have fun and take care of their teeth at the same time!!
M
9 months ago
Friendly and professional!
Could not be happier with the visits recently for my 9 and 4 year olds. The staff beginning with the front desk and tour to the hygienist (Sarah was so great esp with my toddler!) to Dr. Eric were all great and exceeded my expectations!
L
9 months ago
Good dentist!
Fast and friendly experience--again, year 10 here--
J
9 months ago
Emergency!
My daughter had a small accident, called the office told me to bring right over. Got there prompt, sincere, and calming. Dr. Eric and his staff care about their patients. Very thankful for the office and staff!!!!!