Christenson Carpet Cleaning
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2 years ago
High quality service, very professional
We hired Christenson Carpet Cleaning to clean our carpets, which hadn't been cleaned in years, and they had the carpets looking much better than we had hoped! The staff arrived on time, and were very professional. After they left, and the carpets dried, they looked even better. The house smelled clean for days after the cleaning. We would strongly recommend them to anyone looking for any floor services, and we look forward to continuing our business relationship with them!
2 years ago
Can't believe the job they did on our carpet. Just amazing. Very professional. The equipment they have gets the job done. Highly recommend.👍👍👍
2 years ago
Service was average, went downhill after!
We had the company clean our carpets about two years ago. The owner himself was amazing and the carpets look BEYOND expectation! We decided to hire them for our new house and different people came, service was maybe average and price had gone up impeccably. When bill was recorded I mailed a check, a week later the check was returned. I stopped three times to drop payment off (during regular business hours) and nobody at office. I had discussion with secretary and was told to leave check in the mailbox that evening as I was unable to leave work for a third time to drop off. About a week later I had a phone call from the postal services and apparently my payment was not taken from the mailbox and the mail carrier took it (without stamp!) I called and spoke with secretary and said the envelope was being mailed back to me. Once I received this I yet again stopped 3 times (office locked and nobody around) to drop the payment off. I called twice and got one call back from a different person. I stopped by another 4 times before anybody was at the office and handed the payment to the secretary and the envelop showed that it was sent back to me AND the wear and tear from it being moved around over the ample amount of times I had attempted to make payment for my services. She thanked me and I left. A week later I get a letter in the mail stating I was turned into a credit business. I promptly contacted Christiansons Carpet cleaning stating I would like to talk to them (and the hours I was not available) they called me the next day during the time I stated I couldn't talk. Leaving a message that they will contact them. Iam very particular to my credit score and have worked VERY hard to get the credit I have. I really wanted to keep my business in town but am saddened I will no longer use them for any business and will be unable to recomend them to anyone. Everything I was told to do i.e.; mail it, leave it in the mailbox, pay over the phone had proof on the envelope all ud occurred was all belittled as well as through the conversations I had MULTIPLE time nothing was brought to my attention.... Iam so saddened in the new level this business is running at. I hope my experience is the only negative experience anyone has had or will have and my previous work with this business is what everyone else is receiving!
3 years ago
Excellent, Timely, Polite, Professional
Very happy with the carpets, the price was very fair, and the staff was professional! I will be sure to inquire into the other companies owned by the Christenson family!
3 years ago
the grout looks amazing, the staff was very friendly and explaind the procedure they do.