Christine J. Coke, DDS, MD, PA


107 Suncreek Drive

Suite 200

Allen, TX 75013

Closed Today Closed

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3 months ago
Dr Coke is rude and inconsiderate
Had a consultation appt at 11am today for my daughter to get her wisdom teeth removed. We were early. Per the note on the door, we called the office to check in and was told the waiting room is full. We waited outside. Office finally called us back about 11:15 to let us know we can come in. Once inside, we waited at least another 30 min. before going back to the room. Again, we waited in the room for another 10-15 min before someone came to do the preliminary stuff. At that point, I asked how much longer before the dr comes to talk to us. The nurse said that she was finishing up with another patient and she's on the last tooth. I asked, how long? She said maybe another 15-20 min. At this point I'm very frustrated , I asked if the dr can just call us because I had to get back to work. When I scheduled the consultation, I was told it would take about 15 min. Here is it, almost 1.5 hours later and still no consultation. I don't know why she would have a surgery going during our appt? There was no communication from her staff as to why she was running late. After 9pm tonight, dr calls and apologize for calling so late because she had personal issues at home. Honestly, I don't give a crap about her personal issues. We all have personal issues but that is unacceptable to waste 1.5 hours of my work day and blame it on something else. She still has a business to run and my time is just a important as hers. I would have gladly rescheduled today if her staff would have communicated that she was running late. So, rather than being understanding and apologetic, she blames it on COVID, her personal issues and that I "must" understand that there are some things out of her control and expect delays. Like I said, I would have been happy to reschedule if her staff communicated to me. Dr also asked me who our general dentist is because she wants to include in her letter when she sends the report that I do not like to be late. I told her she has no business doing that. I have been with my dentist for over 20 years and have never had a problem because they are very professional and run their practice right. They respect their clients' time and communicate when there's a chance of them running even a few minutes late. If you're looking for a great dentist, try Dr. Eseroff in Frisco. Anyway, we already had our appt for the wisdom removal scheduled. So I told the dr that on the day of surgery, if she is running late, I would like it communicated to me so I have the option to wait or reschedule. Dr didn't like that because she wants me to reschedule now if I think I may want to reschedule if she's running late that day. If I reschedule that day, then it's an open spot that she can't fill and she'd loose out on the money/business. Those were not her exact words, but she said something similar. I then mentioned that I lost out on making money for the 1.5 hours she wasted of my time while waiting in her office. She called me rude. Right back at ya lady. It was unprofessional and unacceptable to make me wait and not get consulted and then calling me after 9pm to blame it on something else, no apology for inconveniencing me, telling me to expect delays and only caring that she will be losing business if I reschedule that day. Oh, and calling me rude. She obviously does not know the meaning of rude. Well, she just lost my business.
2 years ago
Terrible doctor!
BEWARE...Don't do it! Dr Christine Coke is a terrible doctor. Took my son to have his wisdom teeth extracted. They would not allow me to go back with my son before putting him to sleep..not to mention the old lady at the front desk was extremely rude.. we should have left then, I still have guilt today from not following my instincts...during his scheduled follow up visits we would express to Dr Coke that my son's pockets seemed to not be healing well, she would respond rudely and say well he's just not cleaning the pockets correctly..long story short ..jumping ahead to a month later my sons right side of jaw and tongue was still numb. When I addressed this with Dr Coke she was not concerned and sent us on our way. Two months later he's still numb so I took my son to another DDS for a second opinion. This doctor after doing several test discovered that Dr Coke had damaged his Lingual Nerve during the wisdom teeth surgery. This doctor was extremely shocked to hear that Dr Coke could had made such a terrible error in negligence and he offered to help us in any way he could...but the damage was done and needless to say 7 years later my son's jaw and tongue are still numb and his beautiful smile has been affected.. It's heartbreaking as a parent to know that after doing my research and choosing Dr Coke "a trusted doctor/peer of our community" my son had to pay the price for my bad decision to use Dr Coke and Dr Coke's failure to care about her patients and her knowing full well of the damage she caused.. Dr Christine Coke to this day has never admitted any fault of any kind.
4 years ago
Very poor scheduling and Reception
We went there 20 mins early to fill the paper work and be ready for the appointment, but we were in the office for one hour and still not seen and be sure to take blankets, as its very cold out in their office. The doctor should know how to respect the patients time? Very poor reception. I would like the front desk to know that, if at all the doctor has surgeries that day, please take time and schedule other appointments accordingly. We wont have all day to sit there.
5 years ago
The best oral surgeon!
Dr Coke and her staff are the very best! Thank you for taking great care of me when I had my wisdom teeth out! You all are amazing! Others that I have referred absolutely love you and appreciate you!
5 years ago
Ok Doctor, Horrible Office Manager
I was recommended to Dr. Coke by a co-worker who had a good experience. Dr. Coke's work was ok but because of our experience with Donna, her Office Manager, I would not recommend anyone to go here. I have also heard similar stories from neighbors since my experience.
7 years ago
Complete staff is very friendy when it comes to the patients care abouts. You're not rushed through your visit. They answer and explain any and all questions. I had one procedure done with several follow ups and just now started my second procedure with follow ups, each and every visit, very friendly and amazingly on time, within minutes, each time. I highly recommend!
7 years ago
It was a great experience. All the employees seem very happy to be there. They were friendly yet professional. Good experience from the time I walked in until the time I walked out. Thanks!
7 years ago
Dr. Coke is a very good surgeon. However, I have found the wait times to be excessive. I understand it is a surgical environment but my second daughter was the first surgery of the day. Even though we were told to come at 8:00 am, no one was even at the front desk until about 8:20. We were not called back until 9:00am. The paperwork only took a couple of minutes.
7 years ago
EVERYONE in the office was professional and friendly ... very informative and thourough in explaining about what to expect after surgery and approachable with any questions I had. Took time to make sure I understood what I needed to know. Thank you all!
7 years ago
EVERYONE in the office was professional and friendly ... very informative and thourough in explaining about what to expect after surgery and approachable with any questions I had. Took time to make sure I understood what I needed to know. Thank you all!