Clarity Pool Service
Swimming Pool and Hot Tub Installation
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5 months ago
Take your money and run!
Two months ago I contacted Clarity Pools to service my pool heater. When I made the appointment I was told that there is a $95 service fee for the technician to diagnose the problem, but the service fee will be deducted from the work order service fee. I have not received any estimate to this day and not even 100% certain the technician even came to my house to look at my heater. I was told by the customer service operator that he needs to order the part, but she did not give me the name of the part he was ordering and even asked me to call HER back to check in if the technician didn't call me. Well, as I stated, its been two months and I have not heard from anyone. They took my $95 and haven't done anything for me. Avoid this company as they are crooks, they will take your money and run. I will also be filing a report with the BBB.
2 years ago
Saved my pool
When I bought my home I had not realized the fiberglass pool was cracked. When Brandon came out he was the only guy, (of the 5 I had out), to not try to sell me a new $50,000 pool. He explained that the pool could be repaired and exactly how they would perform those repairs. He also recommended and installed new pump and filtration equipment. He also recommended a re-stain of my stamped concrete and cool decking. His guys did a great job on that also. Everything went according to his plans and I could not be happier. I am also a Clarity maintenance customer and they take good care of my stuff. Lastly, when/if you need to call the office Darby or her staff are responsive and professional. There really is no reason, in my opinion to use any other pool company for restoration or service.
2 years ago
Totally professional in every aspect of pool service!
After trying two other pool service companies and not being happy, a pool service technician who was working on my pool recommended Clarity Pool Service. Being I am an out of state homeowner having a pool service company that I can rely on was paramount in my decision making. Clarity Pool Service have been handling my pool for the last 18 months and I am extremely happy with their performance. They are: 1. Courteous. 2. Extremely knowledgeable in all aspects of pool maintenance. 3. Prompt in handling issues that may arise with equipment, which being that I am out of state is paramount.
3 years ago
My service has improved sense the owners have taken over. I would like more immediate and direct communication about my service. If you can not make it on a certain day please advise me that you can not come. It would be fine but then i would not be concerned I was forgotten as this would happen with the other owner. Dolly Kelepecz
3 years ago
Quality workmanship and dependability service
Great people to service my pool, always keeping me aware of work that needs to be addressed without feeling forced to comply. The work is awesome and I would recommend to all that needs pool service.