Clog Busterz Plumbing

Plumber

Richmond, KY 40475

M7707: J15800
Open Today 24 Hours

richmondkyplumbingservice.com

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All Reviews

J
1 month ago
Truly excellent team. Above and beyond.
Our toilet wouldn't flush, and water was backing up into the bathtubs and sinks. Devan came out the day I called and after using two different rooters (one bigger than the other), he determined that the sewer line had collapsed. Derrick came out the next day to determine how best to proceed, and he found that the sewer lines ran beneath both the concrete front porch and the A/C unit. Rather than charge an additional $1000-2000 to work beneath those, he redesigned the indoor plumbing to drain through a single sewer line (we had two in our old house), replacing almost all of our old cast iron pipe with PVC. Even though he estimated a week of work, the job was done in 3 days. We were without drainage only during the work--each evening they found a way to get us draining again. While they were at it, these guys noticed that our sump pump was draining to the sanitary sewer and directed us to a credit from the city that paid to reroute it to the storm sewer. They even delayed work a full day to allow us to pursue that credit. The whole team was courteous, professional, punctual, and hard-working. The bill came in 30% below the estimate, which in our case saved us several thousand dollars. And in the end we got all new sewage plumbing inside and out to the street, plus a compliant sump pump line, for much less than the initial quote only for outside lines. When they were finished, the basement workspace was not only clean but more spacious because they were able to raise the pipes from where the cast iron had run. They even lined up the text printed on the pipes, obviously paying a lot of attention to detail! These guys take real pride in their work. Throughout the process, Devan and Derrick explained the issues and options, pros and cons thoroughly and gave us time to make decisions. As a bonus, we got to see where the functioning line was sagging and becoming brittle, so we were even more glad to have replaced it. I recommend Clog Busterz without reservation, and wish them all the best.
M
1 month ago
Great Service Provided
Derrick and Bryson done great work. Very friendly and respectful. Changed the water heater quickly. Just all around great workers!
G
2 months ago
Great service call!!!
Derrick was great! He was quick and efficient, but also observant and involved. Told me things about my plumbing the "other company" never did. Felt like the plumbers I knew growing up!
A
4 months ago
Professional and friendly
Fast response to fixing my hot water heater that went out just before a big holiday with family coming to stay for a few days.They were a life saver..
Response from Clog Busterz Plumbing
Thank you for choosing Clog Busterz. It was a pleasure to meet you!
A
4 months ago
Made problems go away
Hot water heater exoded without warning. These guys came in and rrsolved our problem with a new hot water heater and put us in touch with folls to mitigate the damage. On our list for go to plumbers.
Response from Clog Busterz Plumbing
Thank you for giving us a call! Let us know if you need anything else! :)
N
4 months ago
Customer for life!
I used Clog Busterz in the past and was very pleased with their service. We had a sewer stoppage last night, they were affordable and took care of me and my wife!! We appreciate their hard work
Response from Clog Busterz Plumbing
Thank you for remembering us!
K
5 months ago
Very professional and friendly
Came and unclogged my drain within 30 minutes of my phone call. They were very friendly and informative.
Response from Clog Busterz Plumbing
Thank you for choosing Clog Busterz! Let us know if you need anything else!
B
5 months ago
Drain work
Very pleased with all 4 gentlemen that came to my house. Very knowledgeable and professional. Will definitely use your services again if needed!
J
5 months ago
Great service no complaints
They showed up on time did a great job replacing a hose Spicket and shower drain seal very professional and protected my floors with foot protectors....good job.
T
5 months ago
Great professional job
Derrick and Brysen, after several rain delays in scheduling came to repair the sewer connection from inside to the line outside. Derrick reviewed all the potential problems and helped me decide on our course of action. Eventually he found what turned out to be the least destructive and least expensive problem, saving me considerably on my bill which was greatly appreciated as we are retired and on a limited, fixed income.