CNS Heating & Cooling, Inc
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3 weeks ago
Outstanding Professional Capabilities and Courteous Service
My son recently purchased a house that was in need of major renovation before he and his wife could move in. Among the repairs to be made was the need to completely replace the old HVAC systems – heating, air handlers, air conditioning, etc. Because of my engineering and construction background, my son and his wife asked me to become involved in their project to help them coordinate with the many contractors that were required. The absolute best contractor I had to deal with was CNS – for many reasons. Charlie Robinson and his entire team of technicians in the field, especially Anthony, and Jamie, who runs the office, are an outstanding team of highly responsive, knowledgeable, and experienced professionals. Not matter what the issue or crisis, they always somehow made sure it got handled the right way, they were always pleasant about it, and their prices were fair. They demonstrated a unique blend of technical and customer service skills, which is very rare in today’s world of heating and cooling service providers, and more generally in the world of home improvement contractors. I strongly recommend CNS without reservation!
2 months ago
I am converting from oil to gas and had two companies to give us their estimates. The price of CNS' offer was lower, and the equipment efficiency was higher than in the proposal of the other company. But this is not about the price only. The quality of care and attention you get with CNS is the highest I ever met. The customer is treated as a part of the family, really! The installation was done in a very timely manner and efficiently. People who work for Charlie and Jamie are high great specialists too. I am very happy with them and would highly recommend them to anyone!
3 months ago
Professional, responsive and thorough!
CNS has done great by us! We converted our boiler and furnace to an upgraded version and they did the work seemlessly! We will definitely call upon them if needed in the future.
9 months ago
Excellent advice, first rate installation
When our 66 year old gas boiler gave up just before Halloween we scurried around trying to get prices and find the right people to get us a new one. Luckily a neighbor recommended Charlie Robinson/CNS, who gave us our third bid, which was comparable to one of the others. But Charlie was very specific and persuasive about why the Navien was the right choice for us, and we quickly settled on him. He came to the house when he said he would and did a great job, both removing the old boiler and water heater, and installing the new Navien, and in making sure everything was tested and worked properly. They also did a very good job cleaning up, and were nice people to have around. We would recommend them to anyone without qualification.
10 months ago
CNS has come to my rescue numerous times to fix issues with my navien unit. Our Navien was installed improperly by a different company and CNS did not hesitate to help us repair issues. CNS is responsive, professional, knowledgeable and extremely courteous. I am so grateful to them for helping us with the nightmare installation we had by someone else.
12 months ago
Very professional, quality work,
We had a great experience with CNS. We recently moved into an older home without central air conditioning. I did a lot of research as our house has radiators and I suspected this would not be an easy job. I got several estimates ranging in price and design, some of them I'd have to sell a kidney to finance they were so ridiculous. From the minute Charlie walked in it was clear he was the most knowledgeable. CNS installed a SpacePak mini duct system that looks great but most importantly works great and at a very reasonable price. All work done very professionally and they came back a couple of times, after payment in full, to tweak the system until it was perfect. Also very happy with the CNS's payment schedule, a payment due at various stages of the installation which I thought was very fair & forthright. Good company, good people. Couldn't be happier with our new central air system!
1 year ago
Last week in 97 degree heat, our Air Conditioning broke down! We have a newborn baby so it was clearly an emergency. I called CNS, they arrived within a couple of hours and repaired our condenser. We have an older system that needs to be upgraded, but CNS repaired it and got us AC until we are able to get that done. They came quickly, the office staff was beyond helpful & friendly during my hysteria and they repaired our AC at a fair price. Very Grateful to CNS!
1 year ago
Did a wonderful job!
We couldn't be happier with our new AC. Charlie and his guys did a great job and even came back ( after I paid in full) to adjust something for me. Went above and beyond to make sure I was happy!
1 year ago
I have used CNS several times over the last year at my new home. They installed a new central air unit, fixed a heat issue & also a hot water problem. I highly recommend them for any job needing to be done. Their prices are fair, they are hard working, efficient & accommodating every time I have had a problem. I completely trust them to always do the right thing! Charlie is amazing & I couldn't be more happy with their services!!
1 year ago
Replacing our 48 uear old gas furnace
We purchased a new gas furnace for our institution from CNS Heating and Cooling. They reviewed our needs and presented to us a replacement package that exceeded our expectations. The installation met the projected schedule and we were back in operation in record time. We wholeheartedly recommend C&N for any of your heating or cooling needs.