Coastal Dental Group
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1 month ago
SCAM & Money
Everything possible that could go wrong happened in this office, so bad that the one dental assistant told me personally that her other task is ”taking care of removing any bad reviews on these sites”...even hired an attorney to help stop the negative reviews. His lieing, & his girlfriends lieng, & girlfriends sisters lieng is deploring. He feels this is a “revenge attempt” on my part... revenge? For what? Obviously him writing that proved he has a guilty conscience cause he knows ALL the things he did wrong, it’s so sad that so-called drs who take OATHS could edit survellience footage, it has the same time stamp on it about 2 mins long, if that, yet it was really up to an hr, shows my husband walking in first, yet I was there first. The whole staff went to an attorney & alleged horrific evil things about me. In the end, he will soon be in front of the dental board again $ I most certainly will have all documented proof. I’m a nice person who was a paying patient to this office, it all went downhill after a fake review was conjured up, & someone didn’t wanna fix the work that’s he said “he stands by” without more money.
1 month ago
WARNING. PLEASE TAKE THIS ADVICE
I noticed all these 5 star reviews after about 1 yr ago, his review status on all review sites were very low. A lot of horrible stuff has happened in this office, including the police there for Dr.Zicchino fighting. I am not the only person whom Jessica (the dentists' girlfriend) didn't like the fact that he had to fix all the horrendous work he did on me & failed. Jessicas sister who works there also, as a dental asst, she told me herself- "Part of my job is monitoring any bad reviews, & getting them removed"..after researching, I found out its very easy for someone to contact Google to have a bad review flagged & asked to be removed, & they are ON TOP of this! But simply go to Healthgrades where it isn't so easy for bad reviews to go away, that's why he has a 3.6 on there. I am SICK over the award-winning act this staff puts on, its a scam, they are overly nice at first & Zicchino will go over everything u need to be done tediously in a caring manner, ITS FAKE, once the treatment plan is printed up & the $ is owed, they will do ANYTHING to get your money, even call Care Credit & apply for a loan for yourself! The dentist didn't finish the implants he said he was going to do after the crown he previously did erupted, he never finished, I went there to find out why they were avoiding me & work it out amicably like adults, only to have him rip his scrub off to challenge my husband to a fight outside. He claims my missed appts is why... Then my sister sends me this link from The Dental Board proving Dr Zicchino outright got caught in a lie & was penalized for it. You can cut & paste it- https://www.njconsumeraffairs.gov/Actions/20150805_22DI20087000.pdf I NEVER in my life dealt with such deploring people, I was hurt mentally & crying leaving the office. I am STILL dealing with this because after telling me I need to send a check for $100 for my charts, he refused my certified mail, I put a complaint in with the dental board and he lied to them, went & hired an attorney to mail me a "scare" letter, a cease & desist letter which is not legally binding, him hiring an attorney to send me that letter demanding me to stop writing bad reviews, is actually considered "retaliation" to the Dental Board. After I knew he was stalling on my work, I actually had to resort to being sneaky & I took cell phone pics of a few pages of the office notes, cause I know he was in trouble for lieng & thats how he was caught, they found where he was going to do the work for someone in the notes, as you will see in that link. I have NO reason to do anything like this, but I truly cannot imagine & feel sorry for anyone who he does this too in the future. He also told me he was going to pull my gum down, since it receded in about a month & u can see the post in my tooth, come to find out, Michele tells me he does not do gum surgery since he is only a General Dentist. All the endless appts ending with him saying "Are u excited next week to get your implant?!" Yet 4 months after, no implant, instead I had a good Dentist, Dr. Ruiz do it in one day. There is SO much more to this, I just need to warn all of you, all those 5 stars are people his girl staff are telling people to put 5 star for him. please trust me, there are plenty of good dentists out there. Lastly, clean office?? How many times did I walk into the exam room and there was bloody spit in that rinse sink? OMG
1 month ago
All about the MONEY and unnecessary work done!
WHY? WHY? I believe I am an intelligent woman, seen as I've worked in the mental health medical field. But I was conned. These are the things that you realize after the fact. I know my teeth were not bad by far, MAYBE 1-2 fillings I thought. My experience started by the front desk girl named Jessica coming back into the exam room along with Dr. Zichinno and sat on the side. By the way, I have ALL my natural teeth, except wisdom, no toothaches whatsoever, and I constantly receive compliments on them. Well the Dr just started rattling off all the things I needed fixed, filled, pulled, bridged, you name it. When the dentist left the room for a moment, that's when I did "the test" I do with any new dentist I ever go to, I asked the asst Jessica if my teeth were the worst she had ever seen. Ofcourse EVERY dentist I've ever been to always would look at me like I'm crazy and reply "Noo way, you have no idea of the things we see with some patients!" But that was not the answer I got, she actually shook her head in the YES way and said "You NEED to get this work done and then skipped right to bringing me up front and asking me how much if I had enough $ to pay for the treatment plan, I said "Not now", then she asked if I had Care Credit, I was skeptical and wanted a 2nd opinion, but they both made it sound as if I didn't get all this done I would have serious health issues, she even took it upon herself to loudly ask me for my SS#, that's when I realized, O.M.G.- she was actually on the phone with Care Credit trying to get me a loan!!! Luckily I spoke up and said Absolutely not. As I was walking out they were mumbling stuff, as it turns out, I went to a 2nd opinion and was told I had immaculate clean teeth and only needed 3 composite cavities, big differance very very scary.
2 months ago
Had a great check up! Thx Tamara!
2 months ago
I would only let the best work on my teeth. I received great care during my appointment. X-rays were done and everything was thoroughly explained to me. The staff were all so nice and friendly. And the office was so clean, as usual. Thanks Dr. Joe for another great visit.
2 months ago
Best dental professionals at the Jersey Shore
I’ve seen many dentists during my long life. Dr Zicchino and his staff are the best, and the dental work that he has done surpasses even the fanciest!
2 months ago
Professional and friendly!
Coastal Dental Group is a very professional and friendly place. Dr. Joe is very knowledgeable and helpful to make sure you get your individual dental work needed, in a timely fashion. The staff of professionals who work with him are great. Friendly and helpful. Great place ... so glad I made the change to this Dental Group!
2 months ago
As much as I hate going to the dentist, Dr. Joe and his staff are always courteous and professionally which I why I would never choose another.
3 months ago
Great Dentist, Professional,Caring & Friendly Staff!
Dr. Zicchino and the entire team at Coastal Dental Group are an A+ team!! They run a well oiled machine in a happy, friendly and caring environment. The staff at the front desk are so helpful, personable and friendly. That level of customer service means a lot to me and is usually a deciding factor if I stay with a doctor's office.(With that said, I plan on being a patient at Coastal Dental Group for a long time:) Dr. Zicchino is the same way! He came out specifically to say hello and shake my hand in between his patients! He was personable with everyone in the waiting room! Most doctors don't take the time to do that in between appointments! He creates a very comfortable, friendly, stress free environment in his office and it shows with his staff and patients! I would highly recommend Coastal Dental Group if you are looking for high quality service and care!
5 months ago
Everyone is professional and friendly
I think de joe is one of the best dentist. I moved to Florida 2 years ago and I came back to dr Joe while I was visiting my family. In fact I made appts for December and June on my vacations to nj
Response from Coastal Dental Group
Thank you so much Julia for the very kind review. Its a pleasure to have you for all these years as a patient. It means so much to us that you still choose us as your dental provider even though you live in Florida! Best wishes Jessica & Coastal Dental Team