Comfort Pros Heat and Air LLC

HVAC Contractor

Yakima, WA 98903

General Contractor: COMFOPH82KK
Closed Today Closed

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All Reviews

1 year ago
Honest and hard working professionals
I have personally known Casey for years .he is honest hard working great since of humor and fun to be around. He and his team are good at what they do and professionals if i ever need there services I will call them defiantly.
5 years ago
It was high quality service
I needed help first thing in the morning and a guy named Larry ( I think I remember his name right) came out. He new his stuff! He went beyond fixing the problem to show me how to regularly maintain the equipment. NEAT GUY
Response from Comfort Pros Heat and Air LLC
Thank you so much for the review! Perhaps it was Casey? None the less, thank you for taking the time! We absolutely love helping people stay comfortable and cost efficient. Maintenance is the key to that and will save you thousands of dollars! Take it easy Duane! We are just a phone call away.
5 years ago
My apologies, my initial review is revised.
After a partial misunderstanding about the business closing and after dealing with another business for our service needs (extremely unhappy with them). I would like to take back my negative comments regarding Comfort Pros. I received a nearly immediate response from Comfort Pros following my initial review and they have been amazingly responsive. The tech has been out to our home more than once, in addition to several phone calls, and provided more information than I had before, in addition to taking extra time to be sure that the diagnosis of our not working A/C system is correct. We are working through getting the necessary parts and repairs and I am more than impressed with the recently revitalized business. They deserve my sincere apologies. I look forward to a renewed business relationship with this company.
Response from Comfort Pros Heat and Air LLC
Thanks Brandy! You know I want my customers happy. Sorry I missed you before, but it wont happen again. Your review is everything. We strive to be the most straight forward company around.
5 years ago
Service sucked after install
Comfort Pros was awesome when we had our hybrid heat pump system installed. 5 years later when the AC stopped blowing cold we called, the owner came out and refilled the refrigerant & put a liquid/silicone sealant in the system ($800 service). 5 months later during a cold snap our heater wouldn't heat. Come to find out, the sealant gummed up the system. The heater was disconnected from the hybrid heat pump unit but our AC system is completely toast. $5000+ for a system that only worked 5 years. Now I have to have the whole system flushed, nearly $1000, and replace the AC unit at another $3500+. It's too bad, at the time of install Comfort Pro's was a great business, but I can't say that any longer.
Response from Comfort Pros Heat and Air LLC
Actually the bill was 484 to be exact. The service records show the work done to your system. I am terribly sorry for what happened. The service we performed would not have worked for as long as it did from our repair had it been what was told to you by whomever. All of our work has a one year warranty and I would certainly honor it even a few months past. Wish you would have called us to let us fix it for free! Sorry Brandy!